Delivery Investigations LTD letter

sanaxe1 · 6 Oct 2023 at 15:52

So a few weeks ago i had a missing item with DPD. Contacted the retailer and they told me DPD had done an investigation and accepted liability and i got a full refund. I have now recieved a letter asking me to sign it so this company can do a full investigation ( I was told one was already done via DPD) and if i dont sign it they will assume i have recieved my original item ( will DPD or the retailer then try to charge me again) . Seems abit dodgy to me has anyone dealt with them before? Cheers.

sanaxe1 · 6 Oct 2023 at 16:04

Yaayuh! said:
Looking at CH, Delivery Investigations LTD is wholly owned by GeoPost / DPDgroup UK Ltd

Checking up on them and this company has been a dormant company since 2008. I wonder why they send it through them and not just a letter from DPD.

sanaxe1 · 6 Oct 2023 at 16:30

m@rty said:
Do you have a guilty conscience?

What the Eminem Single? No I just thought this was over weeks ago after their other investigation. I guess ill just sign it and send it back seems it appears they are legit.

sanaxe1 · 6 Oct 2023 at 17:30

peterwalkley said:
Sign this piece of paper or we'll assume you're guilty of fraud... Yeah sure mate. Can I buy a bridge off you too That's a very threatening stance to open with. I suspect this would eventually lead to a "generous" offer for you to pay them some money to avoid legal action. Sounds dodgy as hell to me.

All my DPD deliveries since COVID have involved the driver taking a photo of the item with my front door open. If DPD did not have that evidence then that's their problem to deal with, not yours.

DPD specifically told me that I would need to be in to sign for the item and that it couldn't be left with a neighbor or a safe space. I was 5 minutes from my house and the tracking said it was 20 mins away, by the time I get back it's been "Delivered" I check the image and it's just a image of my gate with no parcel.