Dell 1355CN printing faint black with new toners?

dtokez · 18 Dec 2018 at 13:12

Hi all, my rents have a Dell 1355CN all in one. It's been good as gold for a few years, but my dad has recently changed the toner, and solid black is printing very poorly. We tried a different toner and the same issue. I can't find much, if anything online for troubleshooting - and know nothing about laser printers at all.

Can anyone suggest steps to try?

Cheers :cool:

dtokez · 27 Dec 2018 at 13:32

Any ideas?

paradigm · 28 Dec 2018 at 17:29

Probably needs a new transfer roller/kit, possibly fuser unit.

dtokez · 29 Dec 2018 at 00:12

Ok thanks mate.

Any tips how to further diagnose? I sense neither of those parts being cheap :/

paradigm · 29 Dec 2018 at 08:12

I'd imagine that if it's the fuser then it'll probably cost more than is worth it (i'd guess around £100).

dtokez · 29 Dec 2018 at 11:42

That's what I fear mate, it's a shame as the printer has done so well and would cost a fair bit to replace, plus I hate to just bin something that could be saved.

I'll see what I can find out with regards to a fuser.

Is it not strange that it's only the black that's faint though?

Unluckyalf · 4 Jan 2019 at 04:06

I doubt it'll be the Fuser. Probably the drum/imaging unit. Fuser will often give streaks or toner that rubs off the page and will affect all colours. There will be one imaging unit for each colour (Black, Yellow, Magenta and Cyan).
I dont have any specific experience on that model of printer, but have been working on Toshiba MFDs now for nearly 30 years.

LarryQuinn · 16 Apr 2019 at 09:45

Remove toners give gentle shake and re-install. Evens up the toner powder. Worth a try