Dell 2407-HC issue + warranty

[maddness]

Hi there, a friend of mine is having an issue with his dell HC, its very hard to describe but basically windows is fine and smooth but anything 3D causes some visual issues, i cant really describe it and i do not know what it looks like, the best word to describe it is its a "refresh flicker" and only happens in 3D mode only, its hard to describe it but when in a 3D game the screen has very faint scan lines horizontally. He's run it through a 8800GT (DVI/VGA) graphics card and the laptop too.

these are the things hes tried:

lots of drivers
O/S reinstall (vista 64)
enabled / disabled V-Sync (hes sure its not that)
tried different dvi / vga leads
moved the monitor elsewhere incase its inteference lol
he knows his way around computers so i dont think hes doing something wrong tbh

has anyone had anything similar witha 2407 HC?

also how does this dell warranty work, if its a new owner do they have to transfer ownership from the original owner? or does it work of the S/N, ive used dell warranty myself in the past with my own purchases but never as a 3rd party.

thanks for your help

 

[Space Monkey]

It sounds like it may be the infamous 2407WFP-HC ghosting issue? Google it and you'll see what I mean.

As for warranty I think you'll need to register it with dell and then call them with the works number that is printed on the original outer box it came in.

They should do a next working day swap over for it.

Give em a call

Peace

 

[Wingz]

just call them up on 0870 908 0800 with your Serial Number. what game or 3d app are you using, I'll try to see if it happens on mine.