Okies, ten months ago my G/F bought a dell studio 1557, for those of you familiar with this junk it needs no introduction, for those not ill explain.
When dell brought out the studio 15 it had an apparent design flaw, neither the CPU or GPU had active cooling, instead both head-sinks were connected via heat pipes to a heat exchanger with a single centrifugal exhaust fan behind it. This was not a major problem on the low spec models however with the top Core2 processors and the top spec mobility HD4570 GPU it caused major heat problems that have given the laptop a 100 page + thread of complaints on NB review.
If that sounds bad Dell then decided to compound the problem by bringing out the 1557 model with an i7 processor (i7-720QM). This is the laptop my G/F has and its a wreck, here is the scoreboard:
1: touch-pad buttons have stopped working (due to exposure to heat).
2: unit regularly shuts down due to heat when doing 3d acceleration and when it comes back on the keyboard wont work again until the laptop has been allowed to cool.
3: unit regularly blue screens when warm and hotter.
4: when warm and hotter unit sometimes fails to find an O/S on boot.
5: unit sometimes erases its bios settings.
6: unit sometimes refuses to believe the battery is plugged in when warm and hotter
This is quite frankly a joke but what to do? they cant repair a design flaw and if they change anything it too will fail but outside the warranty (2 months left) ideally I would want them to replace it with a newer model, I understand some people may feel that a bit extreme as shes had it for 10 months however it was fine for the first few months but has been getting worse and worse with time as the problem is heat related and the components are dying. Even if dell replace them the same thing will happen.
Any ideas/advice?
Oh heres a pic of the so called cooling solution, for a i7-720QM and a HD4570 >.>
When dell brought out the studio 15 it had an apparent design flaw, neither the CPU or GPU had active cooling, instead both head-sinks were connected via heat pipes to a heat exchanger with a single centrifugal exhaust fan behind it. This was not a major problem on the low spec models however with the top Core2 processors and the top spec mobility HD4570 GPU it caused major heat problems that have given the laptop a 100 page + thread of complaints on NB review.
If that sounds bad Dell then decided to compound the problem by bringing out the 1557 model with an i7 processor (i7-720QM). This is the laptop my G/F has and its a wreck, here is the scoreboard:
1: touch-pad buttons have stopped working (due to exposure to heat).
2: unit regularly shuts down due to heat when doing 3d acceleration and when it comes back on the keyboard wont work again until the laptop has been allowed to cool.
3: unit regularly blue screens when warm and hotter.
4: when warm and hotter unit sometimes fails to find an O/S on boot.
5: unit sometimes erases its bios settings.
6: unit sometimes refuses to believe the battery is plugged in when warm and hotter
This is quite frankly a joke but what to do? they cant repair a design flaw and if they change anything it too will fail but outside the warranty (2 months left) ideally I would want them to replace it with a newer model, I understand some people may feel that a bit extreme as shes had it for 10 months however it was fine for the first few months but has been getting worse and worse with time as the problem is heat related and the components are dying. Even if dell replace them the same thing will happen.
Any ideas/advice?
Oh heres a pic of the so called cooling solution, for a i7-720QM and a HD4570 >.>
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