DFI RMA Service

Rex-Kramer · 20 Mar 2006 at 18:16

Had some problems with my mobo which resulted in it going back to DFI in Holland.

I have to say their service and professionalism was brilliant.

They sent me a bios chip to try and solve the problem first time off, when this failed they accepted RMA for the board.

From me posting it to having it back in full working order was 1 week. Pretty impressive really. I spoke to them on the phone a number of occassions and they were more than happy to discuss the issues and problem solving.

So if anyone is worried about DFI RMA my advice is dont be. :cool:

PinkFloyd · 20 Mar 2006 at 18:37

Thats good to hear, thanks for posting that

FreeStream · 20 Mar 2006 at 18:38

Rex-Kramer said:
Had some problems with my mobo which resulted in it going back to DFI in Holland.

I have to say their service and professionalism was brilliant.

They sent me a bios chip to try and solve the problem first time off, when this failed they accepted RMA for the board.

From me posting it to having it back in full working order was 1 week. Pretty impressive really. I spoke to them on the phone a number of occassions and they were more than happy to discuss the issues and problem solving.

So if anyone is worried about DFI RMA my advice is dont be.

Better than my experience, 5 sodding weeks when they first came out I had to wait... oh well nearly a year later and all good

Active 95 · 27 Mar 2006 at 14:50

Had a good experience too. Got an 18 month old LANPARTY UT nF3 250Gb went kaput last week got an RMA, posted it 21/3/2006 checked today it's repaired and on it's way back, considering there's a weekend in there i'm highly impressed