Thanks for the replies guys. Am I right in thinking that my accident shouldn't have any effect on the price of my quote? Or could they justify it because I've been in an accident so I'm more prone to one regardless of fault?
Yeah I'm going to give them a ring again tomorrow. I'm guessing what she said was probably true though as the online system doesn't even allow you to select non-fault. It just asks you whether the other party has paid for the claim and the cost of the claim.ring and ask them to clarify.