Domain Renewal

DampCat · 29 Dec 2010 at 11:39

Hey ladies

My domain name is up for renewal at £10 for 1 year. Seems kinda steep. Am i able to just transfer it to a new host? Presumably I can re-register it with someone else using an introductory offer?

Currently its with the same company that hosts my site. Better to keep them together or meh?

DampCat · 29 Dec 2010 at 12:15

Yeah it's .co.uk.

Sounds like a mission though to save a couple of quid. might just do it.

DampCat · 30 Dec 2010 at 07:04

Looking into it now

Daily will do it for £2.55 which is decent.

DampCat · 3 Jan 2011 at 05:52

So I emailed my current host/registrar QIQ, just saying "I really appreciate your customer service etc but £9.95 is a little steep for a .co.uk address, and whilst i'm happy to renew my hosting with you i'm going to need to consider moving my domain elsewhere. Could you point me towards the knowledgebase entry that shows me where to adjust my IPSTags?" (i couldnt find them anywhere!).

Anyway a few hours later (even though they're closed for Christmas) I get an email from the managing director asking what price would retain my custom.

I'll let you know how it works out

Honestly, QiQ give incredible customer service. The MD seems to respond to all queries personally (its not the first time i've heard from him) and they're always doing as much as they can to help out.

DampCat · 3 Jan 2011 at 06:43

OK, update:

I am a complete clown. The £9.95 renewal was for 2 years, not 1, making the price actually very reasonable. Peter sent me a breakdown of the cost of buying domains at Nominet and QiQ are actually making very little profit from it... although he offered to lower the price to £7.95 for two years regardless.

Moral of the story, QiQ are awesome, and I am a tool.