Ducky One keyboard problem, rubber peeling off

Samhfx · 3 Jul 2019 at 19:49

Hello, I've had the £116.66 x 1 - Ducky One TKL RGB
keyboard for just over 2 years now. The problem I'm facing is the little rubber strips on the flaps which elevate the keyboard have started to peel off which makes the keyboard not stable when using the elevated feet.

How do I get new feet or rubber strips, please? I can't find them anywhere.

Hades · 4 Jul 2019 at 13:50

Have you tried emailing Ducky customer services? They may be able to send some out.

Maybe a bit of a bodge but maybe you could coat thrm in a liquid rubber or plasticote?

The Ducky Maestro · 5 Jul 2019 at 17:12

Samhfx said:
Hello, I've had the £116.66 x 1 - Ducky One TKL RGB
keyboard for just over 2 years now. The problem I'm facing is the little rubber strips on the flaps which elevate the keyboard have started to peel off which makes the keyboard not stable when using the elevated feet.

How do I get new feet or rubber strips, please? I can't find them anywhere.

Please drop an email to [email protected] with an image of the problem and we will try and help you out

Temujin · 7 Jul 2019 at 21:35

When i had an issue with the T key on my previous keyboard they quickly sorted out so another +1 for getting in touch with the customer service!

Samhfx · 13 Aug 2019 at 10:53

So they sent me a new whole leg but there is no option to remove the old one? what should I do?

The Ducky Maestro · 13 Aug 2019 at 11:07

Samhfx said:
So they sent me a new whole leg but there isno option to remove the old one? what should I do?

If you squeeze the leg close to where it is connected to the board it will come off and then do the same but in reverse to fit the new legs.

Samhfx · 13 Aug 2019 at 11:10

The Ducky Maestro said:
If you squeeze the leg close to where it is connected to the board it will come off and then do the same but in reverse to fit the new legs.

i've tried that. i put so much force and it still didnt budge. its like its not suppose to be removed

The Ducky Maestro · 13 Aug 2019 at 13:33

Samhfx said:
i've tried that. i put so much force and it still didnt budge. its like its not suppose to be removed

You should only need to squeeze one side and it will pop out. They are tight but that's how they are fitted to the case.

Samhfx · 13 Aug 2019 at 14:32

The Ducky Maestro said:
You should only need to squeeze one side and it will pop out. They are tight but that's how they are fitted to the case.

Ive tried. feels like im just squeezing solid plastic. bruised my fingers without even moving it