Dumb question about rj 11 dsl cable

lltfdaniel · 5 Jan 2019 at 15:37

To whoever is reading this,

Long story short, i am simply changing isp from virgin media cable to zen vdsl 80/20.

Anyways the zen router arrived some days before and the supplied dsl cable does not fit.

Anyways to fix this i have ordered a rj 11 cable so that it can fit...

Is there anything i should know?

Anyways some pictures of the supplied dsl cable that came with the supplied router, one is rj 11 and the other end is like an ethernet cable.

So yea i have ordered a rj 11 male to male cable.

Any input is welcome

thanks,

Dan.

Caged · 5 Jan 2019 at 16:20

Is there a microfilter in the box that the cable does fit into?

Edit: If this is a Fritzbox then the large end goes into the router.

lltfdaniel · 5 Jan 2019 at 16:26

Yes, it came with a micro filter.

Yep fritz box indeed...i will give this one more go.

Thanks,

Daniel.

bledd · 5 Jan 2019 at 19:54

Looks like the back of a Fritz has an RJ45 sized connector for DSL cable.

lltfdaniel · 5 Jan 2019 at 20:32

lltfdaniel · 5 Jan 2019 at 20:58

I am currently uploading a youtube video about my dilemma.

lltfdaniel · 5 Jan 2019 at 21:17

Caged · 5 Jan 2019 at 22:56

Has the service gone live?

Simps · 5 Jan 2019 at 23:30

What's the other BT socket under the openreach one ?

ubersonic · 6 Jan 2019 at 00:07

Simps said:
What's the other BT socket under the openreach one ?

As above, if that socket is wired into the top one (behind the panels) then you will have additional stuff connected before the microfilter.

Simps · 6 Jan 2019 at 00:20

Unplug whatever is in the other socket and try that, if it's the same then try the filter in that other socket maybe ?
I bet the lower socket is the main socket into the house as it's lower i.e fitted first and the other is something else . Just a guess.

lltfdaniel · 6 Jan 2019 at 07:28

bledd said:
Looks like the back of a Fritz has an RJ45 sized connector for DSL cable.

Thanks guys, but i strongly think my service is not live yet.

The socket below the open reach one is the virgin media/nynex telephone socket.

Avalon · 6 Jan 2019 at 12:08

lltfdaniel said:
Thanks guys, but i strongly think my service is not live yet.

The socket below the open reach one is the virgin media/nynex telephone socket.

Zen will have provided you with a date when the service will be live, if you’re trying to use it before then, it’s not going to work (unless someone has cocked up at OR).

lltfdaniel · 6 Jan 2019 at 12:48

i think i cocked up on that one, i had a email from zen that the time it will go live is 4/1/19 but at that time my router was not connected.

Yea i think i cocked up by not having the router connected because at the exchange when they turn the connection on i think i should have had my router connected.

Dan.

nightmare99 · 6 Jan 2019 at 13:19

You don't have to have your router connected when the connection has gone live so don't worry about that.

Avalon · 6 Jan 2019 at 13:31

lltfdaniel said:
i think i cocked up on that one, i had a email from zen that the time it will go live is 4/1/19 but at that time my router was not connected.

Yea i think i cocked up by not having the router connected because at the exchange when they turn the connection on i think i should have had my router connected.

Dan.

Not an issue at all - if the service is active then start with the basics, do you have DT?

lltfdaniel · 6 Jan 2019 at 14:01

What is DT if you don't mind me asking?

I have 3 phone sockets heh.

Edit ,

i think we have 2 phone sockets anyways yeah my mistake.

andy_mk3 · 6 Jan 2019 at 14:14

lltfdaniel said:
What is DT if you don't mind me asking?

Dial Tone. Plug a phone in

lltfdaniel · 6 Jan 2019 at 14:16

I see i will give that a go cheers.

Anyways this is the email i had from zen below.

andy_mk3 · 6 Jan 2019 at 14:20

Fantastic choice of music there

Try a phone in the socket, if you have a DT then you know the line is active at least.