DVD and DVD-RW drives have disappeared!

Jeff Lynne · 16 Sep 2009 at 13:03

As per title really, when I open My Computer neither icon are there? I'm running Vista SP2.

How can I get them back??

Jeff Lynne · 16 Sep 2009 at 13:17

It's not a custom build, I've not been inside the box so surely they shouldn't disconnect?

I'm just thinking this is a software rather than hardware issue.

Jeff Lynne · 16 Sep 2009 at 13:19

Odd, in the device manager it says

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

But I've not altered anything.

Jeff Lynne · 16 Sep 2009 at 13:25

5abr3 said:
Looks like windows has been upset by something... You don't happen to have a registry backup from CCleaner or similar do you?

No

Is a system restore painful? I've only ever done one with XP.

Jeff Lynne · 16 Sep 2009 at 13:40

That just rolls back to a previous point before I installed a program doesn't it? I first noticed this issue about a week ago when I tried to install some camera software from a cd-rom, so restoring back to yesterday won't help I shouldn't think.