Soldato
https://www.theguardian.com/busines...people-struggling-to-access-uk-energy-supportI never received a voucher to top up from Eon for November so I contacted support via email and got a reply on the 24th november saying they could come anytime until the end of the month..
Their own website says they should come around the middle of the month, They literally made me wait until the 30th before I had to contact them again to say they still haven't came.
2-3 weeks???? so I will get the December payment before the November one at this rate.
Can you imagine if it were someone actually struggling who desperately needed the money? like these payments are supposed to be for....
bare in mind they only send the vouchers out to people with "top up keys" so circumstances would suggest the most hardup members of society who are probably struggling the most.
What a shambles If I were an OAP getting a state pension oir whatever that would pretty much be my Christmas Cancelled all because Eon won't reissue the vouchers until the end of the month if they never arrive