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Energy Suppliers (strictly no referrals)

Discussion in 'Home and Garden' started by craig_t, 12 Jan 2016.

  1. Zenduri

    Soldato

    Joined: 17 Mar 2009

    Posts: 5,415

    Location: Nottingham

    Next flex is the standard SVT enforced by ofgem
     
  2. Skillmister

    Capodecina

    Joined: 3 Oct 2009

    Posts: 19,815

    Location: Wales

    How is it going to save money when it will cost a couple of grand for the stove and install? That's the conclusion I came to. I can even get free logs from friends/inlaws but still doesn't make much sense
     
  3. matt100

    Capodecina

    Joined: 31 Jul 2004

    Posts: 12,754

    Location: Surrey

    I'm going a bit mad with my situation..

    I moved to utility point literally a month, maybe less before they went pop.

    So now I'm allegedly with EDF.. that was about 6 weeks ago... They said don't do anything, wait for your account number etc etc.. usual stuff I gather.

    The issue I have is I've no idea what I'm paying EDF, I supposedly can't or shouldn't leave until everything has been migrated and blah blah.. I called EDF and got a shrug, they can't talk to me about my account because I haven't got one etc. I pointlessly debated this with the person at EDF.. basically that I'm now a hostage.

    All the while I'm conscious prices are going up and I'd quite like to at least know what I was paying and be able to change... I'm apparently on welcome variable which I'm going to guess is a pretty expensive tariff.

    Instinctively I do wonder if when presented with a socking great bill by EDF they have any sort of leg to stand on in collecting, I never asked to be one of their customers, I wasn't given a choice of being one of their customers, I wasn't given a choice of tariff or the tariff rates beforehand so can't possibly have agreed to anything.

    I get supplier of last resort and all that but I think this should be a far quicker process, Utility Point had about 200k customers, this cannot be a 2 month job.

    But either way.. contracts being what they are surely you have to have a right to cancel or a right to change or at least the right to pay what you were expecting to pay before the move if you have no say in where you end up? Has anyone heard whether any of this is enforceable? I'm going to pay the bill and thank god I can afford to weather all of this but plenty out there can't and it feels stinky!

    Also am I right in saying prices are pretty much constantly rising so there's little to no incentive to EDF to hurry up right?
     
  4. dLockers

    Sgarrista

    Joined: 21 Jan 2010

    Posts: 8,325

    The system works both ways. Your provider has gone bust, presumably taking some of your accrued credit with them. OFGEM will make sure you don't lose your accrued credit, but you are at the mercy of the "process" being effectively implemented to transition you over.

    I highly doubt the folk working at Utility Point are on their A-Game in making this happen. Would you be? I also highly doubt EDF have a specialist department to handle such a unique scenario we are experiencing now.
     
  5. Semple

    Sgarrista

    Joined: 5 Mar 2010

    Posts: 9,040

    I suspect they're trying to get some extra cash flow, and what better way of doing it than fleecing your customers for more even if they're in credit.

    I imagine they'd probably collapse if every customer demanded a refund on their credit balances.

    No, you're protected by the cap.

    So the welcome tariff you're on is likely to be SVR which is capped, so any tariffs you move to are likely to be around this price anyway.
     
  6. Bluecube

    Mobster

    Joined: 20 Feb 2011

    Posts: 2,662

    Martin Lewis has advised in his latest newsletter that if you’re having to move from a fixed rate to a variable one then just to go with it. Apparently fixed rates today are considerably more than the price capped rates.

    This would tie in with the offer I received today from Octopus. Currently I’m paying £130 a month for gas and electricity. I was offered three rates for when my current package is up - fixed at £338(!!) a month, variable at £178 a month or a loyalty deal at £224 a month.
     
  7. MissChief

    Capodecina

    Joined: 17 Jul 2010

    Posts: 21,355

    I just knew EDF would screw up somehow. Final bill received but doesn’t include my last direct debit payment. Tried the live chat, they said I need to phone.
     
  8. The1nonly1

    Wise Guy

    Joined: 24 Jul 2009

    Posts: 1,755

    Location: Stoke-on-Trent

    Had an email from British Gas as my fixed deal ends at the end of November with a new tariff and the standard variable. Currently paying £100 per month (which was only raised last month from £85). They have estimated my annual usage as 7512 kWh of gas and 3170 kWh of electricity a year.

    When I check online, my usage is as follows: 2019 Gas 6135kWh and Electric 2248kWh. 2020 Gas 5985 and Electric 2802. Electric was higher in 2020 due to working from home and so far this year it's 2581 kWh so on track to be similar as 2020. Gas is likely to come out around 6400 kWh for this year.

    The new tariff comes out at £1400 for the year and when I do a quote online, the estimated cost is £116 per year. I assume that this is based on my actual usage that is on my account history and not from the email? I don't understand the prices for this tariff. The unit rate is slightly higher than the standard rate but the standing charge is less. Is it wise to go with the fixed deal as the energy price cap is predicted to be increased in April 2022 to £1,500+? If this does, the standard variable is likely to increase to almost match it.
     
  9. MissChief

    Capodecina

    Joined: 17 Jul 2010

    Posts: 21,355

    While the cap is likely to go up fixing your price now for an extended period is currently NOT recommended. If the price drops, and many expect it to next year you’re stuck on a massively higher rate.
    Martin Lewis’s email just this morning said as such:
     
  10. SixTwoSix

    Capodecina

    Joined: 14 Sep 2007

    Posts: 12,735

    Location: Limbo

    Moved to Octopus from Avro, just lol at them offering a fixed tariff with over 10p per unit of Gas.

    All good on SVR ta.
     
  11. 413x

    Capodecina

    Joined: 13 Jan 2010

    Posts: 23,500

    Location: Llaneirwg

    When I fixed a month ago even then people were saying don't fix.
    I wouldn't now as fixes are even more ridiculous.

    If it was me now. I'd be going SVR.
     
  12. Gav_r26

    Gangster

    Joined: 17 Nov 2015

    Posts: 213

    What actually is the unit rate of the price cap?
     
  13. b0rn2sk8

    Sgarrista

    Joined: 9 Mar 2003

    Posts: 9,262

    It depends where you live.
     
  14. 200sols

    Sgarrista

    Joined: 14 Jan 2018

    Posts: 9,145

    Location: Hampshire

    Bulb are charging me 19.68p electric and 3.97p for gas. Currently paying £169 per month and they want me to pay £197 despite being £400 in credit.
     
  15. Gav_r26

    Gangster

    Joined: 17 Nov 2015

    Posts: 213

    So where can you find out what it is for your area as I've googled the ar$e out of it and cant find it anywhere!
     
  16. b0rn2sk8

    Sgarrista

    Joined: 9 Mar 2003

    Posts: 9,262

    The offgem website says to contact your supplier.
     
  17. The1nonly1

    Wise Guy

    Joined: 24 Jul 2009

    Posts: 1,755

    Location: Stoke-on-Trent

    Thanks both, I forgot to take into account the higher usage over winter when I was looking at it. I'll stay on the standard rate when my fixed tariff ends.
     
  18. Bluecube

    Mobster

    Joined: 20 Feb 2011

    Posts: 2,662

    This is extremely well hidden information for some reason. I’ve been unable to find out for sure myself but I don’t think it’s reliant on where you live as has been said in another post.

    Octopus quoted me these figures for the variable rate which I imagine are or are very close the capped rates -

    Electricity
    Daily charge 24.86 p/day
    Unit rate 20.20 p/kWh

    Gas
    Daily charge 26.11 p/day
    Unit rate 3.96 p/kWh
     
  19. Sasahara

    Mobster

    Joined: 12 Feb 2009

    Posts: 4,085

    It is dependent on where you live, but the difference isn't that big.

    https://www.ofgem.gov.uk/publications/default-tariff-cap-level-1-october-2021-31-march-2022
    The first download link.

    Those rate are better than the cap, but being a variable rate can change. (Assuming these were quoted this month and not before)
     
  20. Gav_r26

    Gangster

    Joined: 17 Nov 2015

    Posts: 213

    Cheers, that looks similar to what Scottish Power quoted as their variable rate is.

    [​IMG]