Error 651 help please.

Associate
Joined
3 Apr 2012
Posts
12
I have just built my first PC and installed windows 7, I have installed all of the drivers on my motherboards disk and i have tried to connect to my BT home hub with an Ethernet connection i entered my hubs name and password but when connecting it takes ages attempting to do so then gives me "Error 651" and something about IPV4 and IPV6 not being connected, can someone help me resolve this so i can connect, my motherboard is a H61MA-D3V S1155 Intel H61 DDR3 ATX if it helps.
Thanks
 
Associate
OP
Joined
3 Apr 2012
Posts
12
Before you start - do some basic troubleshooting:

Are you getting an IP address from DHCP?
Can you ping the default gateway?
Can you resolve a DNS address?
Can you ping an internet address?

Call me a noob, but i dont know how to do any of the above.
 
Soldato
Joined
20 Oct 2008
Posts
12,096
It sounds like you're trying to connect to your home hub using PPPoE which won't work.

The details you're entering are intended for the home hub not the PC.

Assuming the home hub is connected and working all you need to do is connect an Ethernet cable. No PC configuration should be necessary.

Did you try reading the home hub instructions?
 
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