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EVGA GTX 580 SC, 20 fps Heaven?

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Joined
10 Aug 2011
Posts
31
Hi all

my specs are as follows:

i5 2500k @ 4.5ghz
asus p8p67
corsair 1333mhz 4gb DDR3
standard HD
EVGA SC GTX 580 @ 797/1594

Just got this card today through the mail, was from ebay, grade A card (minor box damage), which it had.

Anyway, first I removed my ATI drivers (before removing the card) so basically nothing was on there, also ran Driver Sweeper and removed all the registeries etc etc. Then I opened it up and put in my new card, loaded up and the first thing I noticed was that my main screen did not work (HDMI), but my secondary smaller one did (VGA). So anyway, I install the latest 580 drivers straight from the site, then I reboot as it tells me to, and again on startup my HDMI monitor isn't working, light stays orange etc, until I get to the windows loading screen, then it comes on and everything is fine resolutions are good etc.

So then It was time to test it out, which I have been doing for the past 6-7 hours. Ran Heaven Benchmark, version 2.1, and had a minimum fps of 5.3, a maximum of 103.4, and an average of 25.6 FPS. Yes that's right, 25.6 FPS, I then was so confused I got a friend of mine who's running a GTX 560Ti on air, and asked him to run the exact same benchmark with the same settings, he got 43.3 average fps.

There's obviously some huge problem here, i'm not sure if I might've had an error installing the drivers, so I reinstalled them again, using driver sweeper to wipe them clean. Run the benchmark, same very low fps, check the temperatures, around 59-61 degrees whilst running it (using evga precision and MSI afterburner to monitor). I get 43 degrees idle with the fan at 85% (max it will go to manually).

So then I test out some games, modern warfare 2, I was having fps spikes to 5-15 when looking in an "open area" - for anyone who plays mw2, for example wastelands, if I was to look out towards the churches my fps would plumit, where as in the tunnel in the middle it would be fine and smooth.

The settings in mw2 were: all textures on high (not even extra..) - shadows off, everything from the options off except for bullet impacts (shouldn't affect much). AAx0 on 1680x1050 resolution.

So then I try out World of Warcraft, i'm getting 20-35 fps in the middle of a city with around 100 people actively walking around, which isn't too bad, but it's definitely not great. This is with shadows on ultra.

In furmark, the latest version (1.9.1 I do believe this is latest), running the 720p benchmark, I had an average fps of 32 and a score of 1875 points. Running the 1080p benchmark I finished with an average of 17 fps.

Now my question is, is this normal, because I really don't think it is. And if it seems absurd to you like it does to me, how can I go about testing it before deciding that the card is just screwed?

Thanks for any suggestions in advance.
 
Is it possible to test your card in your friends PC or any other PC?

Also get Heaven 2.5 and run that and post your benchmark results. Use the following settings.

Heaven.jpg
 
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Try downloading and running a gpu monitoring app such as msi afterburner, with this you can enable an OSD which will allow you to monitor gpu core clock, shader & memory clocks when running a 3d benchmark or game, you can then establish whether or not the card is failing to reach default 3d clock settings.

Also try a previous forceware driver, some people have had problems with the latest WHQL release (280.26). I found the previous WHQL to be very stable (275.33).

edit/ here's download link to the latest version of MSI Afterburner.

http://downloads.guru3d.com/-MSI-Afterburner-2.2.0-Beta-7-download-2781.html
 
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Also, reboot after running furmark, it's been known for the forceware driver to throttle the gpu and memory clocks with furmark, I experienced this when running a similar benchmark program (kombustor) on my gtx 570.
 
Trying to install other drivers now, tried with the ones from the EVGA disc that came with the card and got "This graphics driver could not find compatible graphics hardware"

Which is weird, so then I just downloaded 270.61 from nvidia site, as I was installing it I had "driver has not installed properly" pop up -

YLDZI.jpg

Though the install completed and the nvidia installer said it had installed the display driver fine.
 
For your setup that Heaven score is not right. Are you able to do a fresh install of Windows? It may be worth a try to wipe everything and then try again using an older nvidia driver.
 
Already contacted the company now, they said its possible its a factory second, and that it wasnt supposed to be sold, so i'll be sending it back for a full refund and getting all my shipping costs covered.

Guess i'll be buying from OC this time :)
 
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