Fasthosts

Soldato
Joined
27 Sep 2004
Posts
13,154
Location
Glasgow
I wasn't sure where to put this, it's a charging issue not specifically hosting.

I checked my online transactions this morning to find that Fasthosts have charged me £18 for the annual renewal of a mailbox which has never been used. Wait, why on earth would they charge me for an email address which should come free with my domain? :confused:

I'm livid.
 
Caporegime
Joined
18 Oct 2002
Posts
48,728
Location
All over the world...
Why dont you ring them and ask them??...if its obviously registered to you then of course you are going to get charged for it...whether you use it or not.
 
Soldato
OP
Joined
27 Sep 2004
Posts
13,154
Location
Glasgow
^ :D

I did speak to them, yes they've charged me for the past 3 years apparently for the same mailbox which I stupidly haven't noticed but I'm getting a refund. They've admitted mistake which is is pretty good. :)
 
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