Associate
- Joined
- 2 Sep 2013
- Posts
- 1,877
Found that one of the sticks of Corsair memory from a Matched set (CMP32GX3M4X1600C10) is seeing massive amount of errors now. Did not find this previously in the last few years (since 2012 when I bought two packs from OCuk), so either it cropped up since then, or it was there but just never got to always hit it from use so it didn't bug often enough to locate.
Anyway, I have isolated the exact stick of RAM that's causing the issue. I know it has a limited lifetime warranty, so I can get on that. My question however is:
1. Does anyone know what the exact process is for getting an RMA on this?
2. Or even if I can get an RMA now? It is quite old after all.
3. Do I send the whole set back? (Which is a problem in iteself, since I bought 2 packs of it from here back in 2012 and don't remember if they were mixed in the RAM slots since then)
4. Or just that single stick of RAM?
The last time I had to contact Corsair about an RMA it needed a call to the US. So was a bit fiddly back then.
Thanks for any info. Looking at Corsair site too now for info on process.
Anyway, I have isolated the exact stick of RAM that's causing the issue. I know it has a limited lifetime warranty, so I can get on that. My question however is:
1. Does anyone know what the exact process is for getting an RMA on this?
2. Or even if I can get an RMA now? It is quite old after all.
3. Do I send the whole set back? (Which is a problem in iteself, since I bought 2 packs of it from here back in 2012 and don't remember if they were mixed in the RAM slots since then)
4. Or just that single stick of RAM?
The last time I had to contact Corsair about an RMA it needed a call to the US. So was a bit fiddly back then.
Thanks for any info. Looking at Corsair site too now for info on process.