Shame the other model looks better aesthetically...
Looks to be exactly the same but just a different fascia. Shame, the old one matched my other appliances.
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Fire risks prompt tumble dryer recall - Now washing machines as well!
- Thread starter Ice Tea
- Start date
Shame the other model looks better aesthetically...
Looks to be exactly the same but just a different fascia. Shame, the old one matched my other appliances.
Soldato
I've just a call from them offering me the TDWSF83BEP for £99 or TVFM70BGP or £59. I don't use the tumble dryer too often to be fair - is it worth just taking the repair for free or paying for a "newer" model? My current one is a TVM570 vented and quite a few years old.
Can't decide whether it's a "too good to be true" offer or not from them.
edit: so it looks like my model is the same energy efficiecny as the new one. May as well just get the free repair then as I can't see a benefit. Any opinions?
Can't decide whether it's a "too good to be true" offer or not from them.
edit: so it looks like my model is the same energy efficiecny as the new one. May as well just get the free repair then as I can't see a benefit. Any opinions?
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Danger dryers in 11-month repair wait
http://www.bbc.co.uk/news/business-35744313
The company said it had been in contact with 3.4 million customers, with others being urged to check their models.
http://www.bbc.co.uk/news/business-35744313
The company said it had been in contact with 3.4 million customers, with others being urged to check their models.
Soldato
I registered my tumble dryer on the 14 Jan and got a generic email saying they would contact me within 8 weeks to arrange a repair, still had no contact.....
Forgot to update:
Ours was fixed in February, they replaced the whole back panel with a modified one also an improved bearing assembly.
Possible. My parents estimate was April - now November
Soldato
Well I missed this the first time around and just discovered my drier is affected. So it sounds like I'm at the end of an 11 month queue. We've had the drier for 5 years I doubt there's much chance of a Michael Bay style fireball in my house.
Caporegime
We first registered ours in Nov last year, we still haven't had anything despite bugging some of their senior management!
http://www.bbc.co.uk/news/business-35828471
'Action needed' on fire-risk dryers, says Trading Standards chief.
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'Action needed' on fire-risk dryers, says Trading Standards chief.
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Soldato
Had a call from whoever it was, Hotpoint, I dunno. I filled in the website form last year after reading this thread. Got an engineer popping round before one to sort out my dryer. Been using it and making sure the filter is clean after every load. No issues but never to careful. I never had it on if there was no one in the house or we were in bed.
Soldato
Registered my dryer months ago and still haven't heard anything - we have one agent locally that has 3,000 dryers to do (and counting), they haven't had my details as yet so goodness knows how long it will be!
Trouble is I can phone up Hotpoint, shout and scream at the agent but it isn’t going to get the dryer fixed any quicker.
Interestingly, after calling my insurance company (broker using NFU), if the dryer sets fire to house it is classed as a known mechanical fault and therefore may not cover any claim!
Trouble is I can phone up Hotpoint, shout and scream at the agent but it isn’t going to get the dryer fixed any quicker.
Interestingly, after calling my insurance company (broker using NFU), if the dryer sets fire to house it is classed as a known mechanical fault and therefore may not cover any claim!
Man of Honour
I worked at the place for 27 years, I could walk in the Spares & Repair shop and talk to the Manager who was a friend but it still took 3 months for me to get washing machine fixed because they hadn't got the part.
Got my new condenser dryer and must admit, it doesn't look to bad.
It's a bit quieter than my old one and seems to dry a bit quicker too.
Does anyone know if the door is able to be fitted on the other side? I looked online but found nothing. Other makes and models can, so assume this is possible.
It's a bit quieter than my old one and seems to dry a bit quicker too.
Does anyone know if the door is able to be fitted on the other side? I looked online but found nothing. Other makes and models can, so assume this is possible.
Soldato
- Joined
- 16 Aug 2009
- Posts
- 7,747
I've got one of those. And a Whirpool tumble dryer.
Mother's Zanussi washing machine went up like that. Started smoking from the front somewhere so ripped out the plumbing and hoiked it out the back into the yard.. just in time for it to go up like a torch.
Soldato
Received an email regarding mine yesterday, repair in august or a new dryer at £59 so opted for a new one which is coming on the 12th april
Soldato
''Due to high demand it is currently estimated that we will be able to complete the modifications to your tumble dryer in April 2016.''