Ford - Turbo Dieseles - Failing when not driven fast enough

Westyfield2 · 20 Aug 2012 at 23:15

Whilst I agree with the whole LOL DIESEL ON A SMALL ISLAND crowd... I can see Sin_Chase's point. The Ford garage in Jersey should be making it plainly clear to it's Jersey customers that a Ford Turbo Diesel with a DPF is unsuitable for a car that's going to spend it's whole life on the island.

Sin_Chase · 20 Aug 2012 at 23:16

Simon said:
As said the 50mph part is irrelevant. The fact it's in there is just relating the fact that 15 mins at 50mph gets the DPF up to temp about 300C from memory to regen

That is all well and good if you want/need to know the technical background. But the simple fact is this is what the user manual states. It does not say "Get the temps high enough" it states a speed requirement.

This statement is what Ford are using to push back on the fault.

Jonnycoupe · 20 Aug 2012 at 23:17

Sin_Chase said:
For all those asking if Ford give you this information, the answer is no.

I have bought from Ford personally, I have friends who worked for the Ford Dealerships as well as other input from those in the local trade.

Inside knowledge of Ford's servicing - Mechanics regularly break the law to rag the **** off service vehicles leaving large black clouds of smoke behind them. They knowingly do this but yet Ford continues to sell vehicles knowing this is an occurrence?

Breaking the law? Dude they are just clearing the DPFS

Firestar_3x · 20 Aug 2012 at 23:17

Westyfield2 said:
Whilst I agree with the whole LOL DIESEL ON A SMALL ISLAND crowd... I can see Sin_Chase's point. The Ford garage in Jersey should be making it plainly clear to it's Jersey customers that a Ford Turbo Diesel is unsuitable for a car that's going to spend it's whole life on the island.

The car wasn't purchased from the ford dealer, they have no duty of care to inform the person buying from a private seller, should have done research, didn't and it's bitten him hard.

Brookert · 20 Aug 2012 at 23:19

Simon said:
As said the 50mph part is irrelevant. The fact it's in there is just relating the fact that 15 mins at 50mph gets the DPF up to temp about 300C from memory to regen

Very true, I've got a 1.6 tdi polo to regen with town driving, just sticking to low gears and driving hard.

Simon · 20 Aug 2012 at 23:20

Sin_Chase said:
That is all well and good if you want/need to know the technical background. But the simple fact is this is what the user manual states. It does not say "Get the temps high enough" it states a speed requirement.

This statement is what Ford are using to push back on the fault.

Why do people think they need to follow this instruction? To make sure the wheel spin fast enough

Just tell him to take it for a rag. I bet the light clears and all is good. Engines like to be at full throttle too

[TW]Fox · 20 Aug 2012 at 23:21

Westyfield2 said:
Whilst I agree with the whole LOL DIESEL ON A SMALL ISLAND crowd... I can see Sin_Chase's point. The Ford garage in Jersey should be making it plainly clear to it's Jersey customers that a Ford Turbo Diesel with a DPF is unsuitable for a car that's going to spend it's whole life on the island.

They didnt buy a car from the dealer.

Sin_Chase · 20 Aug 2012 at 23:22

Firestar_3x said:
The car wasn't purchased from the ford dealer, they have no duty of care to inform the person buying from a private seller, should have done research, didn't and it's bitten him hard.

I'll spell it out for you as you clearly are still being very very slow.

S-Max has a CEL/loss of power failure that Ford are saying is due to it not being driven at "50-60MPH for an extended period of time"

THIS ALSO RAISES THE QUESTION:

Why are Ford selling THE SAME VEHICLE brand new and as authroised seconda hand vehicles in Jersey where this kind of issue is going to be a big problem.

THE ABOVE ADDITIONAL QUESTION:

Is an important one when dealing with Ford on the issue with the vehicle is experiencing. No Ford did not directly sell this specific vehicle but they do sell that model.

ONTOP OF ALL THIS:

Ford fixed this problem under warranty.
They fixed it again outside of warranty.
It's happened again.

And not once was there ever a mention that this kind of vehicle with that engine configuration is unsuitable for use in Jersey.

Do you get it?

Sin_Chase · 20 Aug 2012 at 23:23

Jonnycoupe said:
Breaking the law? Dude they are just clearing the DPFS

Was that actually serious?

Jonnycoupe · 20 Aug 2012 at 23:25

Ford garage didn't check all the symptoms is my guess which ledto repeat failure. You got issues though if you expect an answer to align perfectly with your preconceptions...

Firestar_3x · 20 Aug 2012 at 23:25

Sin_Chase said:
I'll spell it out for you as you clearly are still being very very slow.

S-Max has a CEL/loss of power failure that Ford are saying is due to it not being driven at "50-60MPH for an extended period of time"

THIS ALSO RAISES THE QUESTION:

Why are Ford selling THE SAME VEHICLE brand new and as authroised seconda hand vehicles in Jersey where this kind of issue is going to be a big problem.

THE ABOVE ADDITIONAL QUESTION:

Is an important one when dealing with Ford on the issue with the vehicle is experiencing. No Ford did not directly sell this specific vehicle but they do sell that model.

ONTOP OF ALL THIS:

Ford fixed this problem under warranty.
They fixed it again outside of warranty.
It's happened again.

And not once was there ever a mention that this kind of vehicle with that engine configuration is unsuitable for use in Jersey.

Do you get it?

I didn't catch the bit when it changed from a single car rage into a whole of ford jersey wingefest.

Firestar_3x · 20 Aug 2012 at 23:25

In addition if ford don't sell them a diesel someone else will....

Sin_Chase · 20 Aug 2012 at 23:25

Simon said:
Why do people think they need to follow this instruction? To make sure the wheel spin fast enough

Just tell him to take it for a rag. I bet the light clears and all is good. Engines like to be at full throttle too

You are side-stepping the point.

I fully agree with you, I fully agree with the technical reasoning behind the manual guidance. I fully agree that you do not NEED to go 50-60MPH to fulfil the reasoning behind that guidance.

The fact is that Ford are quoting this, it's their reasoning for not sorting out a problem they fixed 3 months ago that has now resurfaced. Would you be happy that the company who fixed a problem 3 months ago/less than 1000 miles ago has resurfaced identically (And once before under warranty) was now saying "Tough luck mate" combined with the fact they never once issued guidance on what caused the problem or what needs to be done to avoid it?

Jonnycoupe · 20 Aug 2012 at 23:25

Sin_Chase said:
Was that actually serious?

Dont they do smilies in the CI?

[TW]Fox · 20 Aug 2012 at 23:25

Sin_Chase said:
I'll spell it out for you as you clearly are still being very very slow.

S-Max has a CEL/loss of power failure that Ford are saying is due to it not being driven at "50-60MPH for an extended period of time"

Is it a DPF problem? If it is, they might be right. If it isn't, they are probably wrong.

THIS ALSO RAISES THE QUESTION:

Why are Ford selling THE SAME VEHICLE brand new and as authroised seconda hand vehicles in Jersey where this kind of issue is going to be a big problem.

Because you can drive the cars outside of Jersey, beside, this is irrelevent to the problem at hand as your friend didnt buy a car from them.

Is an important one when dealing with Ford on the issue with the vehicle is experiencing. No Ford did not directly sell this specific vehicle but they do sell that model.

How is that relevent to this specific case though?

Ford fixed this problem under warranty.

As they should.

They fixed it again outside of warranty.

Above and beyond the duty they had - good customer service.

It's happened again.

Regrettable.

And not once was there ever a mention that this kind of vehicle with that engine configuration is unsuitable for use in Jersey.

What use would that have been anyway? 'Oh by the way you bought the wrong car'. Bit late for that now isnt it?

Do you get it?

Why are you being so aggresive?

Sin_Chase · 20 Aug 2012 at 23:26

Firestar_3x said:
In addition if ford don't sell them a diesel someone else will....

That's because you failed to read the opening post.

233 · 20 Aug 2012 at 23:27

hmmm surely a regen can be triggered at lower speeds by using a lower gear no?

Simon · 20 Aug 2012 at 23:27

Sin_Chase said:
I'll spell it out for you as you clearly are still being very very slow.

S-Max has a CEL/loss of power failure that Ford are saying is due to it not being driven at "50-60MPH for an extended period of time"

THIS ALSO RAISES THE QUESTION:

Why are Ford selling THE SAME VEHICLE brand new and as authroised seconda hand vehicles in Jersey where this kind of issue is going to be a big problem.

THE ABOVE ADDITIONAL QUESTION:

Is an important one when dealing with Ford on the issue with the vehicle is experiencing. No Ford did not directly sell this specific vehicle but they do sell that model.

ONTOP OF ALL THIS:

Ford fixed this problem under warranty.
They fixed it again outside of warranty.
It's happened again.

And not once was there ever a mention that this kind of vehicle with that engine configuration is unsuitable for use in Jersey.

Do you get it?

Dude. You got fat and went to Thailand to lose weight. Did you ask McDonald's to pay for your trip out there ? No, you learnt the errors of your ways an did something about it.

Tell your mate to get a more suitable car and not buy private if hes going to blame the OEM all the time and get on with life.

The check engine light will clear after a good rag, the turbo will be fine after 1000 miles and everyone will be happy. Tell him to drive up that hill you were talking about in another thread. Or have you taken your double standard hat off or this thread?

Jonnycoupe · 20 Aug 2012 at 23:29

The drive cycle isn't really the issue, the mechanical failure has occurred in 1/24 that it took the initial failure. It wasn't fixed first time round, suspicious with the warranty coming to an end...

Simon · 20 Aug 2012 at 23:31

Delta12 said:
hmmm surely a regen can be triggered at lower speeds by using a lower gear no?

It's exhaust temp rather than engine speed. You need the car to be creating enough heat via fuel to warm the exhaust up. 50mph is enough load to creat enough heat in the DPF. Thing is you can achieve the regen without going over 50mph. It is rather fustrating I image for the owner but this is one of the issues with modern DPFs, easiest way to mitigate it is to make sure you take into the motorway now and then. Obviously no possible in Jersey so it needs another approach.