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Giving up on Ryzen due to momentary freezing when under 100% load, advice needed?

Rainmaker said:
Did you actually read the info on the Github page you downloaded that program from? I just did and it clearly says if you get JIT popups (like the one you posted) then you need to close them all before the actual script will print an error, and it's caused by a hardware error.

With respect, if you rely on your machine for work surely you are either (1) employed and it's your employer's problem, or (2) self employed and have some kind of plan for when hardware - inevitably - fails? This CPU definitely needs RMA. Can you not perhaps buy a 1600 even, to get you through the month and then sell it on?
Click to expand...

self employed, and no I decided the best move was to put the money towards better quality components that 'should' last longer and be reliable.

Hardware (all hardware) kind of stinks now adays, I had my Geforce FX5200 Ultra for almost 11 years and my core 2 quad for about the same time. I've had this PC less than half a year and it's had this problem since I got it and the GPU already gave out (I had the Fury X 6 months), my boss replaced that with an EVGA water cooled GTX 1080ti.

Yeh I'll look at getting the cheapest CPU that'll fit the socket and 'make do', I'll be giving Oc3d/AMD an earfull though first as I shouldn't have to spend more money.
 
AndreiD said:
You can try AMD RMA, but from what others experienced, it takes about a month or so from the first ticket to actually getting a replacement.
I tried to RMA my 1700 since it has the SEGV issue too, but the amount of hoops they asked me to jump through was just annoying:
Click to expand...

Let's be real here, a screencap of the BIOS and one of your case along with a brief description of your hardware and max temps is hardly an arduous ask is it? You put more info than that in 90% of your posts on here.
 
@Chaoss AMD are being pretty vague, they're calling a "Performance Marginality Problem" and you just have to go the RMA route to get a replacement, it sucks but that's how it is.
I second what the others have said, buy an R5 1600 or whatever fits in your budget to tide you over while your RMA goes through.
 
Rainmaker said:
Let's be real here, a screencap of the BIOS and one of your case along with a brief description of your hardware and max temps is hardly an arduous ask is it? You put more info than than in 90% of your posts on here.
Click to expand...
Go over to r/AMD on reddit and you'll find plenty of people complaining about the RMA process, those are just the first steps, but we're going a bit off topic here.
 
I'm failing to see how anyone that lives in Central London

1.) Doesn't have a phone
2.) Doesn't have a credit card to buy a new processor with or spare cash
3.) Works from home, with no means of income and no fail-over system or back-up plan.

My advice, move of out the crap hole that is London, save £1000 per month on rent, have a better quality of and be able to buy all of the stuff you want as you'll not be paying through the nose to live in the stupidest idea of a city in the U.K.
 
Journey said:
I'm failing to see how anyone that lives in Central London

1.) Doesn't have a phone
2.) Doesn't have a credit card to buy a new processor with or spare cash
3.) Works from home, with no means of income and no fail-over system or back-up plan.

My advice, move of out the crap hole that is London, save £1000 per month on rent, have a better quality of and be able to buy all of the stuff you want as you'll not be paying through the nose to live in the stupidest idea of a city in the U.K.
Click to expand...

Might be moving to Canada in the future, as for the UK, London is where all my friends are as well as Slimelight is.
 
Contacted AMD's technical support by phone, the guy knew exactly what the issue was about 8 words into describing it. Mentioned the freezing issue which he says affects some users on early chips with segv and is going to issue a replacement, which I will get within a week.

I'd highly recommend calling them rather than emailing them.
 
Do AMD offer advanced replacement?

I am in a similar situation and considering doing AMD RMA but dont want to be long time (or unknown amount of time) without a CPU.
 
gavinh87 said:
Could this be the segfault issue some early ryzen CPU's had?
If you have changed everything then it points to CPU or motherboard.
Click to expand...

Thought this only affected Linux?


@Chaoss
Also make sure you on the latest BIOS for the board. I think a new 1.0.06b was released which people speculate contain the fix for this segmentation fault.

Although not clear on if you actually need to RMA the chip to fix the issue.

Are you overclocked or stock?
 
Latest BIOS needed for sure
Slight increase to SOC volts, say 1.1 - 1.125
If using m2 SSD slight decrease to VDDP (not CLDO VDDP) can help, 850mV

Others say VDDP = SOC also so could try that

Ultimately if at stock it’s not good enough but trying the above can’t hurt.
 
When I was overclocking and running occt to stress I had similar freezing at times. I found it was due to Google backup running a scan of my disk to look for photos to backup.

Close the program and stuttering was gone.

I believe it was the 100% cpu and high disk activity that caused it.

Unfortunately now the Google backup pauses of the cpu is maxed out so cannot test further.

Try looking at disk activity while rendering. Some of the sata ports are tied to the cpu so maybe a port that uses the chipset may help.
 
Chaoss said:
Might be moving to Canada in the future, as for the UK, London is where all my friends are as well as Slimelight is.
Click to expand...

Slimelight as a positive for living in London? First time for everything i guess :D . And this is coming from someone who used to frequent the place and work there. It was a dump 20 years ago when it was the alt go-to 'scene' for all the trendy goths and 'industrialists'. It was just the only place in London to go that late. Its still a dump now without being trendy.
 
Surely if its freezing other stuff under load you just need to change the thread priority of the taxing job to give the system some bandwidth to do something else? Or set Unreal to use number of threads -1?

This can happen with my jobs (on Intel workstation) so jobs are set with a nice level, not sure what but allows the system to go balls out but give you bandwidth to do boring **** like docs and maile etc.
 
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