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Got a brand new system from overclockers out the box yesterday - problems already

Discussion in 'OcUK Full Systems & Bundles' started by bigcarp, Feb 3, 2019.

  1. bigcarp

    Associate

    Joined: May 10, 2013

    Posts: 7

    Its running on windows 10 when i right click on the desktop it takes about 5mins to bring up the menu and it that time i can not do nothing else, not very happy with this anyone no the cause?
     
  2. orbitalwalsh

    Capodecina

    Joined: Dec 1, 2015

    Posts: 13,782

    Loaded any programs onto it ?
     
  3. Danny75

    Soldato

    Joined: Aug 26, 2013

    Posts: 6,735

    Post in Customer Service forum so staff has better chance of reading about it quicker. Or ring them.

    Had something similar after a Windows 10 update. Went through several steps: deleting page file, deleting everything in TEMP and %TEMP% and Prefetch folders (just bring them up through the Run command). Restarted and all was well. It could be something else though. Remember to create a new page file afterwards if you want it (I haven't come across any need for it yet but you want minimum 16GB RAM if it's off).
     
  4. Pandobear

    Hitman

    Joined: Jun 2, 2006

    Posts: 793

    Location: Aylesbury, Bucks

    Network cable not plugged in, or no network also makes a mess of Windows 10 startup times
     
  5. harry5522

    Soldato

    Joined: Jan 27, 2012

    Posts: 6,471

    Location: The king of the north!

    Your best bet.

    If i bought a pre built and it wasn't working as expected i would be asking the seller to fix it, not looking at fixing it myself.
     
  6. bigcarp

    Associate

    Joined: May 10, 2013

    Posts: 7

    Sorted it, updated drivers for card and it sorted the issue out. I would have asked customer service but they are not open on a Sunday.