Well, bought a graphics card from OCUK B grade thinking that it would have its normal warantee remaining since it was first sold (since I took it that B grade are returns?). Anyways, I checked with OCUK, and it appears they are only doing the first 14 days themselves, and the remainder is with the manufacturer.
This is a problem, as the manufacturer in my case (Gainward) dont deal with end users, but only the suppliers. I contacted OCUK and told them that by graphics card had a problem (it didnt, i havnt even tried it) and that I bought it a month ago (well outside the 2 weeks warantee they supply, even though I just bought it, ofc all this as a test scenario). This is what I found.
The supplier (OCUK) would send me to Gainward for my warantee remaining on the card.
Gainward would send me to OCUK.
As you can see, this is a problem. The consumer is being sent in circles.
What is the solution to this please? Or do I just avoid B grade stock in the future?
Thanks
Regards
Sohaib
This is a problem, as the manufacturer in my case (Gainward) dont deal with end users, but only the suppliers. I contacted OCUK and told them that by graphics card had a problem (it didnt, i havnt even tried it) and that I bought it a month ago (well outside the 2 weeks warantee they supply, even though I just bought it, ofc all this as a test scenario). This is what I found.
The supplier (OCUK) would send me to Gainward for my warantee remaining on the card.
Gainward would send me to OCUK.
As you can see, this is a problem. The consumer is being sent in circles.
What is the solution to this please? Or do I just avoid B grade stock in the future?
Thanks
Regards
Sohaib