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Graphics Card Warranty's - Let's see how good they really are *Look*

Discussion in 'Graphics Cards' started by Nelly, Jan 18, 2011.

  1. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

  2. Alex74

    Mobster

    Joined: May 7, 2009

    Posts: 3,519

    Location: London

    Nice list :)

    Had a couple HIS cards myself, no luck with their support at all. Happily OcUK were very helpful in getting me a replacement quickly :D
     
  3. GJ02

    Soldato

    Joined: Nov 30, 2007

    Posts: 6,419

    Location: .

    lucky for all us HIS customers, gibbo is sorting al our issues out should we have one
     
  4. chaparral

    Capodecina

    Joined: Nov 27, 2005

    Posts: 17,160

    Location: Guernsey -channel islands

    Sure i remember some forum members waiting months for there GPU card to be returned from an RMA with powercolour
     
    Last edited: Jan 18, 2011
  5. Ezyryder

    Mobster

    Joined: Jun 17, 2005

    Posts: 2,748

    Location: Cambridge, UK

    Nice one mate, same for me, I have only picked HIS because OCUK is handling the warranty process.
     
  6. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

    I'll have a dig around and add them to the list, thanks.
    Is that for the full 2 year duration of the warranty? how did you find that out? :)
     
  7. GJ02

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    Last edited: Jan 18, 2011
  8. arc@css

    Caporegime

    Joined: Nov 8, 2008

    Posts: 25,026

    Location: 52 Festive Road.

    Nice one Nelly, Gigabyte are currently my number one consideration anyway but I didn't realise MSI are UK RMA base so that's a bonus. :)
     
  9. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

    Yeah the problem there is - the retailer is the point of contact for the duration of the warranty but if it goes wrong after 28 days of purchase - will the cards be sent to HIS / XFX / Sapphire for RMA / Replacement - that's the question. :)
     
  10. GJ02

    Soldato

    Joined: Nov 30, 2007

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    no the full 2 years is dealt with by ocuk, did you read gibbos post ?

    so to me and everyone else i think that reads, if you have a HIS SAPPHIRE or XFX card, and it needs RMAing within the 2 year warranty period OcUK will deal with it, and if they find it faulty, will replace

    that is why i think most people have gone for HIS Sapphire and XFX cards ( safest bet for easy RMA )
     
    Last edited: Jan 18, 2011
  11. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

    Just looked further on within the actual thread it, so all is good. :)
    OcUK should put that on the cards description page where you click to buy, might entice more people to buy them than their already is. :)
     
  12. shadow_boxer

    Sgarrista

    Joined: Oct 9, 2009

    Posts: 8,011

    Location: Stoke-On-Trent

    Bought an Asus card from a competitor before Xmas. Clarified before buying that the 3 year warranty was with the UK based retailer. Had read that some retailers selling the card would only deal with RMA for the first 12 months. Also price was too good to turn away.

    Great list and thanks for the hard work. I'm sure many will appreciate it.
     
  13. chaotic_uk

    Mobster

    Joined: Jul 19, 2007

    Posts: 3,040

    Location: notts , uk

    whats powercolors rma like ? , i know they reply to contact us within 2 days but where is the rma based ?
     
  14. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

    PowerColor - Taiwan ? ? ? - 1 Year Warranty (Avoid like the plague, RMA seems to be non-existant for european customers!)
     
  15. Supernaut91

    Wise Guy

    Joined: Apr 2, 2007

    Posts: 2,016

    Location: Whitley Bay

    I had a powercolour gpu and RMA'd at the local computer store, took nearly 3 months to recieve a replacement which was then a HIS gpu.

    My 1950pro died on me which was HIS, took a month to be replaced.

    Current 4870 is doing great :) touch wood ha.
     
  16. chaotic_uk

    Mobster

    Joined: Jul 19, 2007

    Posts: 3,040

    Location: notts , uk


    i thought the 5*** and 6*** had a 2 year warranty ? , that was stated on the product page on the powercolor 5830 i got from ocuk early last year .
    so it was incorrect ?
     
  17. Vertigo1

    Capodecina

    Joined: Dec 28, 2003

    Posts: 14,344

    Useful thread. Epic title apostrophe fail :p
     
  18. Supernaut91

    Wise Guy

    Joined: Apr 2, 2007

    Posts: 2,016

    Location: Whitley Bay

    forget to mention it was an x800pro from powercolour that was then replaced with a
    x800xl HIS
     
  19. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,706

    Location: Grimsby, NE Lincolnshire, UK

    I can spell thats about it I'm afraid. I never bothered turning up much to school lol. :)
    Just done abit of searching it is 2 years, will ammend.
     
  20. chief barker

    Mobster

    Joined: Aug 12, 2005

    Posts: 3,263

    Location: Orpington.


    I hope this is true as I have 2 ASUS cards. 5970 and 5870 with over 2 years warranty left on them.
     


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