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Graphics Card Warranty's - Let's see how good they really are *Look*

Discussion in 'Graphics Cards' started by Nelly, Jan 18, 2011.

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    Jan 18, 2011 at 6:43 PM
      #1
  1. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    Graphics Card Warranties (UK Only) - Let's see how good they really are *Look*

    [​IMG]
     
    Last edited: Aug 25, 2018
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    2. Jan 18, 2011 at 6:45 PM
      #2
  2. Alex74

    Mobster

    Joined: May 7, 2009

    Posts: 3,531

    Location: London

    Nice list :)

    Had a couple HIS cards myself, no luck with their support at all. Happily OcUK were very helpful in getting me a replacement quickly :D
     
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    3. Jan 18, 2011 at 6:48 PM
      #3
  3. GJ02

    Soldato

    Joined: Nov 30, 2007

    Posts: 6,419

    Location: .

    lucky for all us HIS customers, gibbo is sorting al our issues out should we have one
     
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    4. Jan 18, 2011 at 6:57 PM
      #4
  4. chaparral

    Capodecina

    Joined: Nov 27, 2005

    Posts: 19,481

    Sure i remember some forum members waiting months for there GPU card to be returned from an RMA with powercolour
     
    Last edited: Jan 18, 2011
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    5. Jan 18, 2011 at 6:59 PM
      #5
  5. Ezyryder

    Mobster

    Joined: Jun 17, 2005

    Posts: 3,142

    Location: Cambridge, UK

    Nice one mate, same for me, I have only picked HIS because OCUK is handling the warranty process.
     
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    6. Jan 18, 2011 at 7:10 PM
      #6
  6. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    I'll have a dig around and add them to the list, thanks.
    Is that for the full 2 year duration of the warranty? how did you find that out? :)
     
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    7. Jan 18, 2011 at 7:11 PM
      #7
  7. GJ02

    Soldato

    Joined: Nov 30, 2007

    Posts: 6,419

    Location: .

    Last edited: Jan 18, 2011
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    8. Jan 18, 2011 at 7:12 PM
      #8
  8. arc@css

    Caporegime

    Joined: Nov 8, 2008

    Posts: 26,664

    Nice one Nelly, Gigabyte are currently my number one consideration anyway but I didn't realise MSI are UK RMA base so that's a bonus. :)
     
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    9. Jan 18, 2011 at 7:17 PM
      #9
  9. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    Yeah the problem there is - the retailer is the point of contact for the duration of the warranty but if it goes wrong after 28 days of purchase - will the cards be sent to HIS / XFX / Sapphire for RMA / Replacement - that's the question. :)
     
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    10. Jan 18, 2011 at 7:18 PM
      #10
  10. GJ02

    Soldato

    Joined: Nov 30, 2007

    Posts: 6,419

    Location: .

    no the full 2 years is dealt with by ocuk, did you read gibbos post ?

    so to me and everyone else i think that reads, if you have a HIS SAPPHIRE or XFX card, and it needs RMAing within the 2 year warranty period OcUK will deal with it, and if they find it faulty, will replace

    that is why i think most people have gone for HIS Sapphire and XFX cards ( safest bet for easy RMA )
     
    Last edited: Jan 18, 2011
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    11. Jan 18, 2011 at 7:28 PM
      #11
  11. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    Just looked further on within the actual thread it, so all is good. :)
    OcUK should put that on the cards description page where you click to buy, might entice more people to buy them than their already is. :)
     
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    12. Jan 18, 2011 at 7:35 PM
      #12
  12. shadow_boxer

    Sgarrista

    Joined: Oct 9, 2009

    Posts: 8,542

    Location: Stoke-On-Trent

    Bought an Asus card from a competitor before Xmas. Clarified before buying that the 3 year warranty was with the UK based retailer. Had read that some retailers selling the card would only deal with RMA for the first 12 months. Also price was too good to turn away.

    Great list and thanks for the hard work. I'm sure many will appreciate it.
     
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    13. Jan 18, 2011 at 7:42 PM
      #13
  13. chaotic_uk

    Mobster

    Joined: Jul 19, 2007

    Posts: 3,069

    Location: notts , uk

    whats powercolors rma like ? , i know they reply to contact us within 2 days but where is the rma based ?
     
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    14. Jan 18, 2011 at 7:46 PM
      #14
  14. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    PowerColor - Taiwan ? ? ? - 1 Year Warranty (Avoid like the plague, RMA seems to be non-existant for european customers!)
     
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    15. Jan 18, 2011 at 7:48 PM
      #15
  15. Supernaut91

    Wise Guy

    Joined: Apr 2, 2007

    Posts: 2,040

    Location: Whitley Bay

    I had a powercolour gpu and RMA'd at the local computer store, took nearly 3 months to recieve a replacement which was then a HIS gpu.

    My 1950pro died on me which was HIS, took a month to be replaced.

    Current 4870 is doing great :) touch wood ha.
     
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    16. Jan 18, 2011 at 7:48 PM
      #16
  16. chaotic_uk

    Mobster

    Joined: Jul 19, 2007

    Posts: 3,069

    Location: notts , uk


    i thought the 5*** and 6*** had a 2 year warranty ? , that was stated on the product page on the powercolor 5830 i got from ocuk early last year .
    so it was incorrect ?
     
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    17. Jan 18, 2011 at 7:50 PM
      #17
  17. Vertigo1

    Capodecina

    Joined: Dec 28, 2003

    Posts: 14,654

    Useful thread. Epic title apostrophe fail :p
     
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    18. Jan 18, 2011 at 7:50 PM
      #18
  18. Supernaut91

    Wise Guy

    Joined: Apr 2, 2007

    Posts: 2,040

    Location: Whitley Bay

    forget to mention it was an x800pro from powercolour that was then replaced with a
    x800xl HIS
     
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    19. Jan 18, 2011 at 8:12 PM
      #19
  19. Nelly

    Soldato

    Joined: Dec 19, 2003

    Posts: 6,915

    Location: Grimsby, UK

    I can spell thats about it I'm afraid. I never bothered turning up much to school lol. :)
    Just done abit of searching it is 2 years, will ammend.
     
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    20. Jan 18, 2011 at 8:16 PM
      #20
  20. chief barker

    Mobster

    Joined: Aug 12, 2005

    Posts: 3,329

    Location: Orpington.


    I hope this is true as I have 2 ASUS cards. 5970 and 5870 with over 2 years warranty left on them.
     
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