Discussion in 'Graphics Cards' started by Nelly, Jan 18, 2011.
Graphics Card Warranties (UK Only) - Let's see how good they really are *Look*
Had a couple HIS cards myself, no luck with their support at all. Happily OcUK were very helpful in getting me a replacement quickly
lucky for all us HIS customers, gibbo is sorting al our issues out should we have one
Sure i remember some forum members waiting months for there GPU card to be returned from an RMA with powercolour
Nice one mate, same for me, I have only picked HIS because OCUK is handling the warranty process.
I'll have a dig around and add them to the list, thanks.
Is that for the full 2 year duration of the warranty? how did you find that out?
gibbo said, when people started saying about how bad HIS rma was
see here http://forums.overclockers.co.uk/showpost.php?p=17998386&postcount=47
so you can a HIS SAPPHIRE AND XFX RMA turned around within 48hrs,
Nice one Nelly, Gigabyte are currently my number one consideration anyway but I didn't realise MSI are UK RMA base so that's a bonus.
Yeah the problem there is - the retailer is the point of contact for the duration of the warranty but if it goes wrong after 28 days of purchase - will the cards be sent to HIS / XFX / Sapphire for RMA / Replacement - that's the question.
no the full 2 years is dealt with by ocuk, did you read gibbos post ?
so to me and everyone else i think that reads, if you have a HIS SAPPHIRE or XFX card, and it needs RMAing within the 2 year warranty period OcUK will deal with it, and if they find it faulty, will replace
that is why i think most people have gone for HIS Sapphire and XFX cards ( safest bet for easy RMA )
Just looked further on within the actual thread it, so all is good.
OcUK should put that on the cards description page where you click to buy, might entice more people to buy them than their already is.
Bought an Asus card from a competitor before Xmas. Clarified before buying that the 3 year warranty was with the UK based retailer. Had read that some retailers selling the card would only deal with RMA for the first 12 months. Also price was too good to turn away.
Great list and thanks for the hard work. I'm sure many will appreciate it.
whats powercolors rma like ? , i know they reply to contact us within 2 days but where is the rma based ?
PowerColor - Taiwan ? ? ? - 1 Year Warranty (Avoid like the plague, RMA seems to be non-existant for european customers!)
I had a powercolour gpu and RMA'd at the local computer store, took nearly 3 months to recieve a replacement which was then a HIS gpu.
My 1950pro died on me which was HIS, took a month to be replaced.
Current 4870 is doing great touch wood ha.
i thought the 5*** and 6*** had a 2 year warranty ? , that was stated on the product page on the powercolor 5830 i got from ocuk early last year .
so it was incorrect ?
Useful thread. Epic title apostrophe fail
forget to mention it was an x800pro from powercolour that was then replaced with a
I can spell thats about it I'm afraid. I never bothered turning up much to school lol.
Just done abit of searching it is 2 years, will ammend.
I hope this is true as I have 2 ASUS cards. 5970 and 5870 with over 2 years warranty left on them.
Separate names with a comma.