Graphics Card Warranties (UK Only) - Let's see how good they really are!

zAndy1 · 5 Feb 2011 at 06:50

Wish I'd known this before buying my Asus GTX480! Best hope it doesn't go wrong then and won't buy another Asus card that's for sure

mattup · 15 Feb 2011 at 10:12

I had to RMA an MSI 470 through OCUK. It took two weeks. No issues.
My only comment being that the card was only 2 months old and that I expected an instant replacment as an act of good will.

Matt

dekez · 15 Feb 2011 at 10:21

Nice list, I'd vote for sticky if this is going to be kept up-to-date.

It might be worth adding which companies allow you to remove the stock cooler to replace with a better one or a water block. I know Evga allow this.

TaKeN · 18 Feb 2011 at 22:12

Three weeks have passed. Still no word on the RMA'd 5770 that OcUK returned to Asus.

RMA Status still reads - 'We are currently awaiting a replacement from our supplier'

Omega · 18 Feb 2011 at 22:41

TaKeN said:
Three weeks have passed. Still no word on the RMA'd 5770 that OcUK returned to Asus.

RMA Status still reads - 'We are currently awaiting a replacement from our supplier'

Sounds about right. took 4 weeks for my 5870 replacement and they sent it to the wrong addresss.

jlss · 18 Feb 2011 at 23:18

Sapphire upto 2 months, Asus upto 3 months

I have both atleast if one does go on me i have the other, but if you only have 1 card that kinda sucks waiting that long.

413x · 18 Feb 2011 at 23:27

I hope the asus warranty is three years, I just bought one from here and only cause it had 3 years warranty

Won't be buying asus again after this thread

rexehuk · 19 Feb 2011 at 12:02

Can confirm the ASUS story. Bought mine from OCUK and tried to return within one year, got told "I had to do it direct". Some legal threats soon sorted that one out, but don't see why it should come to that.

All in all the card must have taken 3 weeks+, got a 5850 for my 4890 that went so I suppose that was a fair trade... now my second 4890 is on the way out so have to do it all again! God help me.

stevewah · 19 Feb 2011 at 14:54

ive got a Inno3D nvdia 9800 gt had it for about just over a year maybe bout 1&1/2 years . and one of my dvi ports as just gone got it from ******s do you think i will be able to send back to them or nvdia ?

markiejt · 19 Feb 2011 at 19:40

Still waiting on my RMA for a inno3d sent to OCUK...

word of warning OCUK dont deal with the RMA.. all they do is test it before sending it off to inno3d. Which to me just delays the process... Well come close to a month now since RMA started and still no Card

Probablem is I have bought another 460gtx so I hope that is what they send me and not an upgrade.

stevewah · 20 Feb 2011 at 12:04

markiejt said:
Still waiting on my RMA for a inno3d sent to OCUK...

word of warning OCUK dont deal with the RMA.. all they do is test it before sending it off to inno3d. Which to me just delays the process... Well come close to a month now since RMA started and still no Card

Probablem is I have bought another 460gtx so I hope that is what they send me and not an upgrade.

how long did you have your card befor it died ?

Tonytank · 20 Feb 2011 at 12:27

I mentioned in my other thread that msi hawk oc gtx460 is now playing up and i want a replacement.

I brought it on the 8th of october last year. Who di i go to, ocuk or msi?

If msi does anyone have any expeirience of RMA with them?

Cheers
Tank

Alex h · 20 Feb 2011 at 12:44

under a year id say ocuk

Cleeecooo · 20 Feb 2011 at 12:50

Gibbo said:
OcUK also handles XFX warranty for 2yrs as well, so 3-5 days.

When did this happen????
Took my card 4 weeks to turn up. LOL

Redmint · 20 Feb 2011 at 12:58

Useful list thanks, should be a sticky.

jrwagh333 · 20 Feb 2011 at 13:22

Can we get this stickied?

stevewah · 20 Feb 2011 at 16:16

stevewah said:
ive got a Inno3D nvdia 9800 gt had it for about just over a year maybe bout 1&1/2 years . and one of my dvi ports as just gone got it from ******s do you think i will be able to send back to them or nvdia ?

dose anyone think i should try and rma my card ?

DennisMenace · 20 Feb 2011 at 17:18

Redmint said:
Useful list thanks, should be a sticky.

+1

Really useful stuff here, it's not until you see it side-by-side you can make an informed decision, as the GPU is often the most expensive/important component in your system.

Who'd want to save a few quid but risk waiting up to 3 months for a replacement? In most cases that would mean no computer :mad:

, at best no games.

I'd say this warranty info is as important as tech specs and price. Seriously.

spleenharvester · 20 Feb 2011 at 19:11

Avoid HIS. Had 3 4870's die in the same way, no reply from RMA. Not buying again.

markiejt · 20 Feb 2011 at 21:42

stevewah said:
how long did you have your card befor it died ?

about 5 months...

still in warranty