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Guy gains access to scam call center in India and records the operation using their webcams

Discussion in 'General Discussion' started by UberTiger, May 8, 2019.

  1. UberTiger

    Mobster

    Joined: Nov 1, 2008

    Posts: 3,305

    This guy managed to gain access to the systems of the guys in this call center and monitors them for months to unveil how the operations works. Really interesting footage.

    He also managed to locate them pretty accurately because they use a wireless network.

    View an unblurred version hosted off YouTube here or the YouTube version below.

     
  2. wolfie138

    Wise Guy

    Joined: Jun 8, 2013

    Posts: 2,456

    still using CRTs, lol
     
  3. UberTiger

    Mobster

    Joined: Nov 1, 2008

    Posts: 3,305

    Replacing the outgoing call audio with a warning to the people being called was genius :D
     
  4. Edrof

    Capodecina

    Joined: Nov 16, 2009

    Posts: 15,855

    Location: UK

    Scamming is bad enough already but they take photos of the PC user's children...
     
  5. Scort

    Mobster

    Joined: Feb 28, 2006

    Posts: 3,588

    Location: No longer riding an Italian

    This guy is brilliant, watch mostly all his videos, and had a few chats with him on LinkedIn - I love what he's doing, and his videos are really well presented - so much so, they could educate most novice users on how to spot scams.

    There's another chap who traps scammers in a honey trap, and has an executable called "Bank details" or somesuch, which the scammers duly download and run.... resulting in this guy then being able to trash all their Windows devices with a few commands :D
     
  6. iMacMart

    Capodecina

    Joined: Jun 8, 2006

    Posts: 10,260

    Location: Hertfordshire

    Scum, they tried to scam my in-laws a few years back, had the father in law in a real panic!

    He said that I was the techy in the family and I would speak to them, they never called back after that
     
  7. BDEE

    Mobster

    Joined: Apr 21, 2011

    Posts: 2,616

    Enjoyed watching this. Interesting video for sure.

    What is most alarming is the software company being complicit in the scams.....
     
  8. Quartz

    Soldato

    Joined: Apr 1, 2014

    Posts: 7,116

    Location: Aberdeen

    Top man, that!
     
  9. Vargas

    Mobster

    Joined: Apr 15, 2012

    Posts: 4,770

    Location: Aonach Dubh

    Great guy. I love his vids.
     
  10. ChrisD.

    Capodecina

    Joined: Sep 20, 2006

    Posts: 22,481

    Great vid and very well presented.
     
  11. Plec

    Capodecina

    Joined: Apr 19, 2003

    Posts: 11,372

    Yep, big fan of Jim's videos.

    I just leave the phone unattended after saying "could you give me minute?" - and hang up the phone when it eventually tones... But, i don't really get calls anymore (did when we first moved in) - i think they have their own black list of numbers they know are useless to them

    All, my family friends do the same - they ask if they could call back when I'm around - no call backs, and often less calls full stop.
     
  12. ChrisD.

    Capodecina

    Joined: Sep 20, 2006

    Posts: 22,481

    On a similar subject any idea how to get off the 'you've been in an accident' list? I keep getting calls no matter how many numbers I block and how many time I sign up on TPS.
     
  13. InvaderGIR

    Capodecina

    Joined: Jul 14, 2005

    Posts: 17,209

    Location: Bristol

    Don't answer unknown numbers / unexpected calls, they'll trail off eventually.
     
  14. Plec

    Capodecina

    Joined: Apr 19, 2003

    Posts: 11,372

    The recorded message one? Yes, i still occasionally get those unfortunately, but rarely answer unknown numbers unless expecting a call (but you can't eliminate all) - but even these have curtailed. I think the calls are so cheap to generate/move on, that they're not as discerning(sic) as the 'personal touch' scam/**** caller
     
  15. Spacedeck

    Mobster

    Joined: Sep 14, 2007

    Posts: 2,732

    Location: West Yorkshire, England

    I do this but still get random calls now and again. Unless I know who it is, I don't answer. If it's important, they should leave a message.
     
  16. ChrisD.

    Capodecina

    Joined: Sep 20, 2006

    Posts: 22,481

    Sadly I can't, I deal with a lot of random people calling me as part of my job.
    No, the real people ones. Haven't had an automated one in ages.
     
  17. Sutters

    Wise Guy

    Joined: Dec 13, 2005

    Posts: 1,252

    My old dear was getting called by these guys or similar, in a lot of ways these days it's better if she doesn't have phone access due to the constant scams, infact many older people can't cope with all these new tech oriented scams.
     
  18. Plec

    Capodecina

    Joined: Apr 19, 2003

    Posts: 11,372

    That's the kicker then, sadly.

    The fines are so hard to implement (despite new guidelines) that these callers ignore TPS. And, regardless of the success of previous calls, if they get an answer they know the line is live/active and so there's always the possibility that they could get another user, in the future, who may be more pliable/accommodating. I assume they play the percentages, as cost is so cheap... :/
     
  19. InvaderGIR

    Capodecina

    Joined: Jul 14, 2005

    Posts: 17,209

    Location: Bristol

    If it's a personal phone then, well, that's your own fault. If it's a work phone, sadly not a lot you can do. They don't care about the rules and will just random dial numbers, any that ring/pick up get added to databases and sold to other scammers...that's essentially how I've understood it to work anyway.
     
  20. MartinPrince

    Hitman

    Joined: Aug 14, 2018

    Posts: 564

    I was at my Aunts in the States and she got a call from some of these scammers. She handed the phone to me and I took them on a merry dance for about 15mins.