Soldato
technically your the guy in the wheelchair
Have I been fraud-ed?
- Thread starter Pawnless Endgame
- Start date
Well, it happens that I am not that guy in the wheel chair.
I had a call from O2's fraud department today to say that it was a mess-up at their end. They had a London customer with the same name as me with a similar Gmail address. They typo'd as my email addy as it was only a few characters out. So that explains how my bank cards weren't debited and that was how I got the email erroneously. False alarm.
Thanks for the responses guys. It was just to update you all.
I had a call from O2's fraud department today to say that it was a mess-up at their end. They had a London customer with the same name as me with a similar Gmail address. They typo'd as my email addy as it was only a few characters out. So that explains how my bank cards weren't debited and that was how I got the email erroneously. False alarm.
Thanks for the responses guys. It was just to update you all.
Soldato
- Joined
- 31 May 2009
- Posts
- 21,456
Interesting chain of events, at least the situation is resolved, and thankfully you were not the victim of fraud.
Soldato
- Joined
- 8 Mar 2007
- Posts
- 10,938
Firstly the word you were looking for was 'defrauded'.
Secondly, just ring up O2 and tell them you never ordered one and that someone is spoofing your ID, should be fine. At my last address (physical not e-mail) I got a couple of letters from various phone companies congratulating me on signing up for a new phone. Someone had used my details but I rang up the companies as soon as I got them to report the fraud and I never got charged a penny.
In my case (and maybe in yours) they never used my card or bank details to get the phone, just my residential address so I never any actual money..
Secondly, just ring up O2 and tell them you never ordered one and that someone is spoofing your ID, should be fine. At my last address (physical not e-mail) I got a couple of letters from various phone companies congratulating me on signing up for a new phone. Someone had used my details but I rang up the companies as soon as I got them to report the fraud and I never got charged a penny.
In my case (and maybe in yours) they never used my card or bank details to get the phone, just my residential address so I never any actual money..
Thanks, didn't know it was the opposite word, defrauded.
Sure they may not have used your card, but what was the point of them involving your residential address if the phone was going to go elsewhere?
Sure they may not have used your card, but what was the point of them involving your residential address if the phone was going to go elsewhere?
Soldato
- Joined
- 8 Mar 2007
- Posts
- 10,938
Credit checking I should imagine. They probably lived in a blacklisted address.
Ahhhh okies, that makes sense. Thanks 
Associate
hm.. someone from another city started an 18 month iphone contract with Orange. I only realised when i got a letter stating that i had taken out a new contract. I promptly called Orange and they sorted it out for me.
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Soldato
- Joined
- 8 Mar 2007
- Posts
- 10,938
Ahhhh okies, that makes sense. Thanks
May I add in my case, they hadn't used my name. It was their name (or a false one) but a letter sent to my address. As they hadn't used my name I'd figured they couldn't have used my bank details.