Hazro series - HZ30Wi, HZ30WiQ, HZ27WA, HZ27WB & HZ27WC

What's the stock situation like on the 27"? If we all want one ....
Initially not good with limited quantities available for UK purchases. Saying that, the 27s have only really been publicized on this forum so you'll know about it before everybody else.
 
Who uses monitor speakers? :confused:
5W speakers are still rare in monitors and shouldn't be confused with 2W versions commonly seen. The 5W [TV grade] speakers are an excellent addition for all those that don't have access to expensive external speaker setups. If speakers are not needed, you could channel the sound via SPDIF or stereo outputs.
 
The Hazro's lag, although better is a little disappointing. Maybe I'm looking for too much in a screen.
Possibly as all monitors which have complex scaling built in don't feature very well in lag tests. Relative to competition, we have a 27" model which competes well and perhaps for FPS gaming, the HZ27WC would be a better option. TFTCentral will review this soon.
 
We have revised our pixel defect thresholds but our general warranty policy remains as is and won't be changed in the foreseeable future. Our panel inspection criteria/standards are exceptional especially when compared to the 'assembly line' operations of rival OEMs - the launch of the HZ30Ws and the hundreds of satisfied customers is a testament to this.
 
Sincere apologies for the delays. We have been inundated with press inquiries as well as customer requests for pricing/launch info. OCUK will take delivery of both the HZ27WA and HZ27WC models this week. Unfortunately, the HZ27WB still has a lead time as default factory calibration takes longer. A new website will allow international customers to purchase all models but we will be directing UK customers to OCUK.

boxes.png


P.S. We will be sending OCUK the blurb + images for their website this week too and I believe they will allow pre-orders. Stock is limited but the next batch should be delivered in 3 weeks.
 
Last edited:
International customers will be able to purchase or pre-order from our new site soon [perhaps as early as the weekend]. Our site was due to go live but technical glitches resulted in delays. Apologies to everybody for this - the demand has been overwhelming and we are working flat out to satisfy requests from businesses/resellers and end users
 
I only got 2, and they are so damn short that after going threw the bracket I get barely 2 turns out of them, so I can't trust that.

LCD monitors rarely, if ever, come with the M4 mounting screws. These are usually supplied by the manufacturer of the mounting arm/bracket as part of their kit. The 2 screws on the rear of the HZ27WA/C are cap/cover screws only and can [but shouldn't] be used as spare sets for arms which have very thin 100x100 plates.
 
I wasn't supplied with the screws to attach the stand either!
Please check the bag in which the instruction manual was supplied. If you are sure the screws were not in the box, please email us immediately with your monitor serial number as we need to establish how/why this happened.
 
Managers Post:

We are closely monitoring feedback so please share your experiences [both +VE and -VE] as feedback from customers is vital for future improvements.

Most of the 'spots' or 'dots' noticed are not defective pixels: its dust that has gathered behind the glass. Clean room operations minimizes build up but total elimination is impossible. Dust gathers on all panels but the combination of panel vibrancy and glare can make it more noticeable on these models [as well as closer customer scrutiny].

Dust accumulation was always a problem from the moment this monitor was conceived. We tried open front bezels but contrasts seemed washed and faded. Color tinging wasn't so much of a problem so a transparent filter would have sufficed. That was until we tried applying it - very difficult and time consuming. Glass was the only option. We had to choose glass which didn't compromise the viewing angles so we stuck with Asahi from Japan.

Encapsulating glass around an open beaded trim was another problem: this is evident from posts which comment on how the glass seems 'raised' in some corners. Glass uniformity across the horizontal plane [in theory] has a tolerance of +/- 1mm and human assembly adds another +/- 1mm. Adhesive which bonds the glass adds a final +/- 1mm.

Until now, we didn't have a 'general everyday use' monitor as most of our displays were industry orientated. A few consumer grade monitors we did have were snapped up by OEMs looking for '1 vendor only' licensing. We still have budget displays floating about in EMEA distribution channels under retailer specific brands. As a B2B company, launching these models into the consumer domain was always going to be a challenge but we're confident we can overcome any shortfalls to make a success of it. We feel for the price, the combination of aesthetics, resolution and panel quality cannot be matched.

We welcome your posts and look forward to hearing feedback.
 
I'd be interested in knowing what the end point of keeping this monitor in a moderately dusty room would be

There is little chance of dust entering the cavity infront of the panel and behind the glass as its bonded around all 4 edges. Saying that, we've seen insects crawling INSIDE panels which are sealed so we wouldn't rule it out.
 
Come on Hazro tell me what I need to do to take the glass off!
Removing the glass is not advised but it can be done with perseverance and patience. Without access to a clean room, the results may not be satisfactory.

On some units, the glass is bonded with adhesive - on others, 3M double sided adhesive tape is used which requires a heat gun to soften the adhesion. Our engineers have scalpels which fit in between the cavity between the trim and the glass. Starting at the bottom, the scalpel makes it way around the glass behind the black borders. The glass itself is lifted with suction cups which are not entirely necessary. Removal takes around 10minutes but without the right equipment, it can take considerably longer.

The glass is fairly durable but should it break, replacements are available. We also have different colored trims: gold, white, black, red, pink. Infact, any color is possible and we're looking to offer this as an option in the near future [once these models have matured in the market].
 
Is there any reason why the glass just couldn't be left off?
This was our initial plan and we were set to go without the glass front with all packaging complete. Adding the ASAHI glass as a sample just made it look so much better and with a known competitor also offering the same, we went back to the drawing board.
 
Managers Post:

We were hoping for more appreciative comments on price vs. color accuracy, clarity and general brilliance of the panel as opposed to encouragement and prompts to thoroughly scrutinize displays in a quest to find defects. However, we are monitoring all comments and welcome feedback as it allows us to respond, adjust and change assembly line operations to meet the stringent needs of customers/suppliers. We are already looking into making changes but these will have to be adopted after consultation with resellers as changes result in price bumps. These models were intended for enthusiasts who would appreciate the price/quality aspect of the product.

On a note about the panel: firstly, this is a LED backlight and therefore, is not the same as those found in models featuring CCFL panels. A direct comparison would be unfair. The Hazro HZ27WB is a suitable contender for that.

IPS panels have their disadvantages. Color shifts [known as 'tinging'] are a characteristic of the panel and cannot therefore, be classed as a 'defect'. Further, newer panels are often prone to pixel defects and backlight uniformity more so than panels which have matured. LGs WUXGA range of IPS panels [models beginning LM240/260], as used in practically all 16:10 WUXGA models from vendors including Dell, HP, NEC, Philips and Sony, have been around for 8 years. During this time, consumer feedback has varied beginning with praise [for excellent color reproduction] to criticism for severe backlight non-uniformity/tinging/poor contrasts. It's only now [2010/2011] that we're seeing some consistency in these panels. The point here is that we are, like other vendors, at the mercy of panel manufacturers. LGs transition from LVDS to DP interfaces will see a new line of displays emerging this year with 3D and 120Hz IPS in the pipeline. There are things we can do to significantly improve quality, however, early adoption of panels into TVs/Monitors runs the risk of bad publicity for factors out of our control.

Pre-launch field tests, QA and QC inspections and 3rd party testing agencies cannot provide feedback in the same way OCUK community members can - so please post and share your experiences [good and bad]. What we can control: we will change. Our plan is to offer the best and latest LCD/LED products and we aim to achieve this with community support.
 
A question for the hazro guys: What made you decide to go down the route of a power adaptor rather than a simple kettle lead directly into the monitor? I hate power adaptors :(
A question for the hazro guys: What made you decide to go down the route of a power adaptor rather than a simple kettle lead directly into the monitor? I hate power adaptors :(

External SMPS actually cost more but there are 3 reasons: heat, thickness and analog noise. Shielding interface cables is expensive and doesn't always work. Most, if not all, medical and industrial monitors feature external adapters for these reasons. Final reason is rma: replacing adapters is quicker and cheaper.
 
Does the monitor have reverse polarity protection to stop people blowing them up

We always recommend everything is plugged in before switching it on from the mains. The pin will only fit in one way and whilst some contact of pins maybe possible with incorrect insertion, its not enough to short the power supply.

Kits are available comprising of a converter and a intermediary cable switch. The converter fits on the end of the power adapter and the cable fits into the back of the monitor. The converter+cable are designed to only accept terminal mating in one direction. This is not really necessary for a consumer product but industrial peripherals do have these to avoid any slip ups.
 
what idiot thought it be a goood idea to include 2 stubby screws for vesa mounts and also screw threads for these mounts are far to shallow had to use plastic washers to pack screws
Those 2 screws are actually fixing the plastic enclosure to the internal frame so they do serve a purpose. Also, the monitor being thin means those M4 tank bushes are only a few mm deep but we're certain users get 3~4 turns out of them. At approx 8kg, that's enough for any arm or 3rd party bracket.
 
Back
Top Bottom