HELP! NO BOOT WITH PHENOM II X4 965 AND GIGABYTE MOBO!!

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30 Sep 2009
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URGENT HELP NEEDED REGARDING PHENOM II 965 AND MOTHERBOARD ISSUE

hey i really need someones help on here. I have recently built my brand new computer with a phenom II 965 3.4ghz processor, on a gigabyte GAM720-US3 motherboard.

I ordered my build from lambdatek.co.uk and it said these to components were compatible with each other however when i turned my comp on for the 1st time i noticed how the phenom HAD BEEN DOWNCLOCKED TO 1.6GHZ.
I looked on the gigabyte website for this board however to my dissatisfaction my phenom 965 was not listed in the cpu support list, however the phenom II 955 3.2ghz was.

I THEN UPPED THE CLOCK SPEED IN THE BIOS TO 3.4GHZ (WHAT IT SHOULD BE) AND THE COMPUTER THEN TURNED ITSELF OFF AND NOW WILL NOT BOOT AT ALL. I TRIED TO RESET MY BIOS BUT FOR SOME REASON COULDNT (SHOULD I BOTHER TRYING AGAIN??)

Please can someone tell me if this is a compatibility issue or not, or whether i just need to update my bios (god knows how, theres no option for this processor!!) As i now CANNOT GET PAST POST AND THERE IS NO SIGNAL TO MY MONITOR.
BIOS BEEPS ARE NON EXISTENT, yet case fans etc and psu appear to be on, however COMPUTER OCCASIONALY RESTARTS A FEW TIMES on power on :S:S:S:S:S.

NOTE: THE SYSTEM DID ORIGINALLY BOOT AND WORK HOWEVER THE CPU WAS RUNNING AT 1.6GHZ, ALSO RAM HAD BEEN CLOCKED DOWN TO 800MHZ


4gb (2x2gb) ocz blade 1150mhz
650w antec earthwatts
asus radeon hd 4870 1gb ddr5
wdc black 500gb
lite on dvd/rw

I spent 700 on my build and im really needing answers so any help is appreciated.
I have purchased another mobo now hoping this will fix all my issues. This being the asus m4a78 pro which apparently is compatible (i notied the m4a78-e mobo just after i ordered it :mad::mad:)

the links to the motherboards are below, the gigabyte being the one that "doesnt work"?? and the asus being the one i have purchased and am hoping to put the components onto in a bid to get the system to work.

http://www.gigabyte.com.tw/Product [...] uctID=3006

http://www.gigabyte.com.tw/Product [...] uctID=3006



Please can someone getback to me ASAP and tell me what happened and if i needed to buy this motherboard. Note i am new to building pc's and am very upset as you can imagine!
Thank you in advance.
 
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Posting in 3 sections wont help, and remove the competitor names/links too.

Now take a deep breath.....


remove your mobo battery too for a few mins,.
 
Soldato
Joined
8 Feb 2009
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3,461
Location
Sheffield
Yep, most likely an issue with the motherboard not supporting it. If it worked fine at 1.6GHz (although slower obviously), then it sounds like incompatibilities. If you like, you could try flashing the BIOS using the newest one. Load it onto a floppy drive (if you have one), or USB memory stick, and flash it in the BIOS. However, I can't guarantee that will work, and it may go wrong (although the gigabyte site says it has a dual bios so if one fails, it can restore it).

Also, like Ewan says, take down the competitor link.

I found your other thread on Tom's. Do what rand_79 said and clear the CMOS. You should then be able to post, although at 1.6GHz, and flash it. I can't seem to find on the gigabyte site whether the F5 BIOS will support the 965, but I can't see why not, seeing as how the 955 is supported in F3, I doubt they'd release a new revision and not add support for it.
 
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