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Help with Printer Issue

Discussion in 'General Hardware' started by Leigh K, 11 Feb 2008.

  1. Leigh K


    Joined: 6 Jan 2008

    Posts: 82

    Hi Guys

    My cousin “who’s not computer literate what so ever” has a problem connecting his Acer Aspire 5630 to a Kodak Easy share 500 printer, The laptop has Vista installed on it and he says the printer works fine on his windows XP home computer.

    He has tried downloading and installing Vista drivers from the Kodak website but still no luck. He says when he prints a document; it shows in the print queue as pending. He receives no other errors.

    Can anyone help me out here?

  2. DavidB

    Wise Guy

    Joined: 20 Jul 2007

    Posts: 1,364

    Ring the helpline tbh, pretty low chance you'll find someone with knowledge of that exact printer/ problem here.
  3. nathbooth


    Joined: 8 Nov 2006

    Posts: 27

    Location: Boston Lincs/Stafford

    Check he has the kodak as the default printer, if it is set to soemthing else it will just queue up sometimes.