the problem is these types of shops aren't really need any more - they just cannot compete with the internet prices. its a shame but i don't know how they could possibly survive.
For starters, they could have had a service where you could rock up with an ipod/iphone/mp3player/usb stick plug it in a kiosk and download what you wanted for a nominal sum. But oh no, they had to cling onto their dated business model of selling pressed pieces of plastic at inflated prices.
They could have released movies on the day the cinema release, but again, the dated business model of their industry prevented it.
They could have provided the extra service to order in any cds that they didnt stock, esp foreign titles, but that was too much trouble for them.
Everytime i went in, and wanted to spend money to help the company in any small way, it was actually very hard to do so without feeling like i was throwing it away.