Actually the Daily Mail was the ONLY paper to suggest that customers were being sold....
All the others just reported the facts a month or so ago.
How are Santander allowed to take over everything??
- Thread starter TangoSixteen
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Actually the Daily Mail was the ONLY paper to suggest that customers were being sold....
All the others just reported the facts a month or so ago.
Agreed. I moved my accounts from A&L when they were finaly subsumed into Santander to First Direct.
I wasn't reassured when my dad went to a branch of "Abbey" to move some savings out of an old savings account only to be told they couldn't allow him access as the file had him marked as "dead"... It took 2 months of going backwards an forwards for him to prove he wasn't. Customer service seemed to involve lots of call centre staff saying "oh yes Mr X, I see the note on your account here, no idea why it's taken this long I'll pass it on to be actioned today". Week, after week, after week.
There's a few others like that as well over the years
Awful, awful customer service, i'll never give them my business again (not that they care given their size now I dare say).
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Im sure I dont need a lesson on global corporate strategies thank you very much.
Probably half the reason we are in this mess is the sheer apathy of people like you.
At least in America they are strongly protectionist, and do all they can for US business. The same in China.
Why should we allow the world to come in and buy out all the UK companies? Are we really so pathetic, spineless and greedy here in the UK that we are willing to let years of British business be taken over until there is nothing left?
Say the French decided to hike the prices of electricity, where would the protection be for the British consumer?
Are you happy to see a perfect example of a traditional UK company like Cadburys be flogged like a cheap whore to Kraft who lied to all the workers?
I would be interested if you were a Cadburys employee would you just say "well thats fine then, international business and all that"
People really need to wake up, and see whats happening on a previously unprecedented level.
Caporegime
This
We moved to the Co-Op now
heres my tale of woe
http://forums.overclockers.co.uk/showthread.php?t=18179753
After that happened, we had another incident where they "lost" £650 of my money out of the available bank ballance, customer service were useless and didnt have a clue and said it would "sort itself out".
it did, and they said they wouldnt charge me for going overdrawn during that period, but its £650 ffs !
Well rid of santander.
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If "we" had any involvement what so ever in the running of a company "selling itself out" to Johnny Foreigner, and it had direct financial ramifications and massively effected our day to day lives, people would be more inclined to give a toss.
In effect, the majority of people couldn't give a rats arse what happens as long as things work. I've had to phone my bank about 5 times in about 10 years! If they start taking a little longer to help, then I'll do something about it then rather than kick off preemptively over nothing!
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Oi, Kilroy Silk, have you ever considered emigrating 
I will ignore the xenophobic and ignorant remarks.
Your beloved RBS fails and should have been sold before it managed to take millions of pounds from the tax payer.
I agree with you on one thing thou, about 7 years ago, Tesco wanted to buy Asdas out but the british government, smart as they are, did not allow Tescos to do so, on the grounds that they would monopolize supermarkets in England and there would be a lack of competition, instead, Walmart bought it.
Because you know, Walmart is a little poor company compared to Tescos.
So I can understand your frustration with regards to international companies taking over, but resorting to Daily Mail language/mentality only makes you look ignorant.
Your beloved RBS fails and should have been sold before it managed to take millions of pounds from the tax payer.
I agree with you on one thing thou, about 7 years ago, Tesco wanted to buy Asdas out but the british government, smart as they are, did not allow Tescos to do so, on the grounds that they would monopolize supermarkets in England and there would be a lack of competition, instead, Walmart bought it.
Because you know, Walmart is a little poor company compared to Tescos.
So I can understand your frustration with regards to international companies taking over, but resorting to Daily Mail language/mentality only makes you look ignorant.
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That's not true. if you ring that number you have to get a branch transfer form which is for when you move house so your new local branch is also your sort code etc
I work for rbsg and i think it's a great move. Best customer service (rbs) joined with best products (santander) = awesome customer service.
Only bad part is that i have to wear red!!!
If you work for the Customer Service Dept, You'll be redundant within 6 months as Santander outsource the CS to their own systems.
Associate
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If you work for the Customer Service Dept, You'll be redundant within 6 months as Santander outsource the CS to their own systems.
No seems the take over isnt starting for about 12 months and we've already been told were staying
You've got an 18 month window to apply to HSBC then..
Who outsource a lot of their CS to Manila or Visag.
Associate
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You've got an 18 month window to apply to HSBC then..
We've already made the necessary job cuts along time ago as we already knew this was going happen.
Its not as though NATWEST has good customer service, ever since RBS took over its gone down the pan. Time and Time again I have been let down by NW and each time I'm promised face to face that it will not happen again. Guess what it happend again.
Problem is its choosing the best of a bad bunch. Thinking about HSBC.
Problem is its choosing the best of a bad bunch. Thinking about HSBC.
Associate
Man of Honour
Ugh for god's sake you really do sound like you're in a right wing pub standing on a stool. Quick, I have lots of little fairly unrelated and sometimes non-sensical points to get across...you do realise you'd get better responses by being a bit more measured? I'm not really saying anything that hasn't already been mentioned in this thread by anyway..
Right, there is nothing apathetic about my approach simply because I have no reason to be loyal to any company, the fact that they're British is totally irrelevant. You say you don't need a lesson on global business strategy however businesses are businesses. They run their capitalistic course and being bought out or taken over is very much a part of that. Do you think 'our' major multinationals got to where they were without doing so (and/or being extremely aggressive) to those on a lower level?
. A classic example is Man UTD being taken over by the Glazer family. Sure - UTD fans loved reaping the benefits for over ten years after UTD floated on the stock exchange. However, like every other company that's on there, they're 'vulnerable' to whoever wishes to buy them out comprende?
And what mess do you mean people like me have caused. What utter garbage.
There's as much nationalistic interest for business in China or the US as anybody else. The reason why they're rarely taken over by others is because few others can. Business means numbers, and you can have as many externalities like pride and bias as you want, but unfortunately you still have to note we're a small island in comparison and our companies make the portfolio of others look better.
Plenty of British businesses have gone under by themselves from no longer being competitive, sometimes a big foreign owner can help keep them afloat, and sometimes like Vauxhall there really is no hope.