How long to repair a 360?

[clumsy1974]

Hello,

First post - be gentle

I sent a dead 360, with the usual problem, back to be repaired on October the 5th. I've not seen it yet, but was hoping it might appear this week - as the call logger told me the expected repair time was 20 days...

Any ideas if this is at all accurate. i've heard stories of it taking well over a month..

 

[clumsy1974]

I suppose its to be expected. The address lables took nearly a week to arrive by email. I was told to expect them in two days. When I complained, they tried to convince me that 48hrs is in fact 4 days..

 

[clumsy1974]

Hoooray! My wife just called and the UPS man has just been. Looks like I really did answer my own question!

As for the box: I used a Dell laptop box, and some packaging from that. There was some nice squishy foam in it, and I had some bubble wrap anyway. You can get bubble wrap and boxes from Big Yellow though.