HP DeskJet 840C printer problems

P+3 · 19 Sep 2009 at 19:55

My printer (attached to a Windows 98SE computer ) finally came to a halt and had to be thoroughly cleaned; currently the cartrige carriage will not move to the centre of the machine when the printer lid is lifted ( so changing cartriges will be a problem ); I have tried the 'normal' of switching off the power but have yet to try to stop it during a print-run ; I wondered if anyone on here has any ideas as to what I might try ?

I have been looking for HP service centres but no luck as yet on Google

ns400r · 19 Sep 2009 at 23:05

Does it move at all when the lid is lifted?

Django x2 · 19 Sep 2009 at 23:07

Dude, with all due respect, the 840c is ancient. It would cost you as much to repair as it would for a new AIO HP F380 or similar.

P+3 · 20 Sep 2009 at 13:28

ns400r said:
Does it move at all when the lid is lifted?

no

ns400r · 20 Sep 2009 at 19:39

Is the lid switch sticking then?

EsaT · 20 Sep 2009 at 21:40

HP doesn't even retain old drivers in their site so do you really think they'll do anything to that old printer?

Unless it's some standard switch you could find yourself don't expect even find spare parts.

ajstan · 20 Sep 2009 at 21:59

I had that - I also had that exact problem a few months ago - tried for ages, move on lol

ns400r · 20 Sep 2009 at 22:18

EsaT said:
HP doesn't even retain old drivers in their site so do you really think they'll do anything to that old printer?

Unless it's some standard switch you could find yourself don't expect even find spare parts.

Sure they do. http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=uk&product=59868&lang=en

Lee · 21 Sep 2009 at 13:28

Cheaper to buy a new one me thinks.

P+3 · 21 Sep 2009 at 17:43

ns400r said:
Is the lid switch sticking then?

where might I find that?

ns400r · 22 Sep 2009 at 17:11

Lift the lid. Look at the back edge, near centre of the lifted lid for a little plastic nipple. The switch is in the corresponding hole in the body of the printer.