I feel kinda stupid RMA'ing a mousemat

Soldato
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Even though its a £25 mousemat! Steelpad 5L, honestly the best mousemat I have owned, I love the sheer size of it now that I am back on my RatPadz GS. However it has warped and no longer sits flat on the table so when I move the mouse, the mat moves too rotating on the centre of the mat as the sides are not touching the table.

Anyone else RMA'd a mousemat before?
 
Soldato
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trojan698:
ubern00b said:
However it has warped and no longer sits flat on the table so when I move the mouse, the mat moves too rotating on the centre of the mat as the sides are not touching the table.

Ulfhedjinn: Aye, they havent accepted the RMA yet so they may turn around and tell me where to go, worth a try tho anyway :D
 
Soldato
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It still serves a purpose, if it does not correctly serve that purpose as it should it is not fit for use, and therefore i would say that it warrants an RMA.

You pay £25 for keyboards and mice, and they warrant RMA if they are faulty, why can't a mousemat?....
 
Soldato
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6 months old... I wouldnt say that should be the life of a product. Its got a 2 year warranty so 2 years is what the manufacturer deems is good enough for the life of a product I guess.
 
Associate
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6 months for a mousemat is not acceptable usuage even if it cost 25 quid. RMA it, your quiet entitled to an replacment surely a mousemat should last 12 months minimum.
 
Associate
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Do it, if lots send the same mousemat back OC will stop selling them as they won't stock rubbish.

For 25 quid it should last a while and even make the tea.

:)
 
Soldato
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My £3.50 mousemat has lasted nearly 2 years now. I personally wouldn't pay £25 for a mousemat, seems a bit stupid really... but if it has a 2 year warranty send it back. Theres no point having a warranty if your not going to make use of it should you need to.
 
Associate
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I RMA'ed a mouse pad once too. It was an xtrac surface and the centre of it wore down to smooth inside a couple of months, so when the mouse hit the centre of the pad it slowed down a lot. They sent me a new one but the same happened to that, so I gave up. It's not unreasonable to RMA a premium bit of gaming kit if it significantly deteriorates inside an unreasonable time period :p
 
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