Soldato
- Joined
- 31 May 2009
- Posts
- 21,457
If one makes an online order, which is delivered from outsdie the EU, and fake goods arrive.
The order was for around £70, and the goods arrvied on time but when investigated they turn out to be fake (shoes), should one go directly to the credit card company, or take the matter up with the foreign retailer?
What can a CC do in this situation? Charge back? Would I be responsible for returning the order to the company?
The order was for around £70, and the goods arrvied on time but when investigated they turn out to be fake (shoes), should one go directly to the credit card company, or take the matter up with the foreign retailer?
What can a CC do in this situation? Charge back? Would I be responsible for returning the order to the company?