Internet's down

Simon0001 · 10 Apr 2022 at 12:36

Rang provider and they are sending openreach on Tuesday.

Anything I can try?

No dial tone either.

Not checked to see if someone's ripped my telephone wire off yet. Will check when I go outside

Avalon · 10 Apr 2022 at 12:41

If it’s NDT and a fault before the master socket, you’re officially SoL. If you aren’t connected to the master socket, try that first.

Simon0001 · 10 Apr 2022 at 12:46

Avalon said:
If it’s NDT and a fault before the master socket, you’re officially SoL. If you aren’t connected to the master socket, try that first.

No extensions online so guess I'm at master socket.

The telegraph pole is on the street and the cabinet is near by. But I wouldn't know what I'm doing

dlockers · 10 Apr 2022 at 12:47

Simon0001 said:
No extensions online so guess I'm at master socket.

The telegraph pole is on the street and the cabinet is near by. But I wouldn't know what I'm doing

Drive your car into the cab then they'll be forced to send out a crew

Avalon · 10 Apr 2022 at 14:07

Simon0001 said:
No extensions online so guess I'm at master socket.

The telegraph pole is on the street and the cabinet is near by. But I wouldn't know what I'm doing

Trespassing and potentially vandalism as it's not your property tbh.

ChrisD. · 10 Apr 2022 at 14:43

Check with neighbours/local community. it could be a bRAS fault if many are affected.

bledd · 10 Apr 2022 at 15:11

I have a 4G dongle and an unused SIM (not registered), ready for the day that this happens.

Turn · 10 Apr 2022 at 15:34

bledd said:
I have a 4G dongle and an unused SIM (not registered), ready for the day that this happens.

My Broadband ISP (Vodafone Gigafast) provides customers with this service with 50GB/mo on it, and if your internet actually goes off they will add to it. Haven't had to use it yet but it's reassuring to know it's there.

Avalon · 10 Apr 2022 at 15:42

bledd said:
I have a 4G dongle and an unused SIM (not registered), ready for the day that this happens.

The problem with that approach having taken it previously is if the SIM won't register, the service provider I used stated it had an expiry date for registration. Just a thought to save you the annoyance I had.

Caged · 10 Apr 2022 at 16:48

There's a few routers that can tether to your phone over USB, I'd probably go with that over keeping a dongle and SIM around just in case my broadband went out.

Simon0001 · 10 Apr 2022 at 17:39

I'm just hot spotting on my phone. Had data rollover with o2 for years so got plenty