Is this normal for a brand new cpu

[flexo786]

Hi, a friend of mine has just purchased a new cpu and when he opened it, it looks like the cpu has either been glued to the case or something has caused it to stick. When he has removed it from the case some plastic got stuck on the cpu and some residue. Just wanting to know if this is normal or not and if it is how to clean the cpu thanks.
Will add pictures to

 

[flexo786]

https://ibb.co/eGAxUk
https://ibb.co/ctLWpk
https://ibb.co/dxYqh5
https://ibb.co/hs7u9k
Images. He had managed to take the plastic of but still has the residue everywhere.

 

[flexo786]

That doesn't look right to me. Personally I'd send it back. It actually looks used, but it could just be an effect of the packaging. Either way, it will need cleaning properly before spreading thermal paste. I'd send it back if it was advertised as new.

yh looks like it needs to be returned. first time experiencing this issue as the cpu was brand new sealed so cant be used. looks like the plastic has somehow stuck to the cpu.

 

[flexo786]

Did not even notice it was a xenon chip. Purchased it from amazon he said and it was meant to be an i7 6950x so don't know what happened. Anyway after he spoke to amazon they told him to return it anyway.