Job interview over the phone
- Thread starter J4K3 M
- Start date
Soldato
Well received my email this morning off them and unfortunalty I didnt get the role 
Bit disappointed as i thought I had done well but at least I know I couldnt have done anything better.
On another note I had another interview for a shop in the shopping centre not far from mine last week and I got that job and have to go down tomorrow for my induction so wasnt all bad
Bit disappointed as i thought I had done well but at least I know I couldnt have done anything better.
On another note I had another interview for a shop in the shopping centre not far from mine last week and I got that job and have to go down tomorrow for my induction so wasnt all bad
Well received my email this morning off them and unfortunalty I didnt get the role
Bit disappointed as i thought I had done well but at least I know I couldnt have done anything better.
On another note I had another interview for a shop in the shopping centre not far from mine last week and I got that job and have to go down tomorrow for my induction so wasnt all bad
Cool, one door closes and all that.
Man of Honour
A little more experience gained but you have a new job. Good luck with this one. 
A little more experience gained but you have a new job. Good luck with this one.
Yeah exactly, I emailed them to ask what I could improve on in the future.
Just pleased that I have this one now so all isnt to bad in the end. The other was a better pay but at the end of the day a jobs a job and better than sitting round doing nothing!
Soldato
Good Luck/Hope it went well.
I had a telephone interview on Friday. Had a decent convo with the firm's IT managers. Went so well that he told me (there and then) that he would like to meet me for a second interview.
So.... Im off to Uxbridge tomorrow!
I had a telephone interview on Friday. Had a decent convo with the firm's IT managers. Went so well that he told me (there and then) that he would like to meet me for a second interview.
So.... Im off to Uxbridge tomorrow!
Associate
- Joined
- 17 Mar 2011
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- 5
Hey J4K3 M , just passed the phone interview with the AA myself. Did they give you any feedback on how you could improve for the future? I was wondering at at assessment centre were the roleplays over the phone? or face to face. and what exactly you had to do? Sounds a bit harsh that you didn't get it
Had a telephone interview on monday - thought it went really badly but got through to the next stage! It's really weird though because you get no feedback - they ask a question and you just start talking and there's no way to know when to stop! You don't know if your answer is a load of rubbish. 
It's really weird though because you get no feedback - they ask a question and you just start talking and there's no way to know when to stop! You don't know if your answer is a load of rubbish. I havent received any feedback as yet but if I do i will let you know but my friend works there and they said they interviewed over 300 people for 8 positions that were available. This was only at the Newcastle branch so may be different depending where you go for!
What place is it for and whats the job role that you will be doing?
Im going out right now so wont reply until 7/8ish but will give you as much help as possible!
Had a telephone interview on monday - thought it went really badly but got through to the next stage!
Was this the AA as well?
Associate
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- 17 Mar 2011
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- 5
Cheers j4k3 It's in Cheadle, Near Manchester and the role is called Sales Customer Advisor. Wow that's a lot of people, doesn't really make sense interviewing so many! Doesn't suprise me though I have a choice of when I want my interview, I can choose pretty much any date and time over the next 3 weeks, which I've never come across before. Yeh, cheers, will need any help I can get.
Yeh AGD I know what you mean, I gave an answer and then there was a silence for about 5 or more seconds, by which time I felt like they were waiting for me to say more. They don't aknowledge anything you say so there's no way of knowing.
Yeh AGD I know what you mean, I gave an answer and then there was a silence for about 5 or more seconds, by which time I felt like they were waiting for me to say more. They don't aknowledge anything you say so there's no way of knowing.
Associate
I had an interview this week with them although I didn't go through any sort of telephone interview as it was for a different division.
Waiting for the checks to be carried out and should know early next week I hope!!.
Good luck guys.
Waiting for the checks to be carried out and should know early next week I hope!!.
Good luck guys.
Yeah they give you the option of when you want it so you can work around your current job if you have one! Good in a way I suppose.
My role was for customer service advisor on the breakdown recovery so I would imagine it to be pretty much similar.
My interviewer on the phone seemed alright to be honest. Never any sort of silence. In fact we pretty much had a convo that didnt involve anything in the interview
Anyways back to the point.
Might change in order as they interviewed me in a pair (was supposed to be in 3's but someone didnt turn up).
At first I thought it would be some group work but they pretty much didnt want us together and did our stuff at different times. I had my test first and this is where you listen to a recording and have to note down details he is telling you and change it on the "database". Thats all that is and lasts for about 10 minutes depending on how fast you do it. Then I had to do the role play which was over the phone but she was sitting pretty much no further than 20 meters away from me so made no difference. You have to sell the holiday and try to include extras such as insurance, first class flights and theme park tickets.
After these 2 things you have a geography test. This is just a map with numbers on and a list of cities and where you think they are. There are a few weird ones on so i would study one well before going (cant remember majority of places)
After this I was taken for a series of questions like why do you want to work for us and plenty of others. That lasted for about 15 minutes. They asked me a couple of hard questions that I managed to answer but had an erm... moment before answering. They offered me a drink but I refused, I would recommend taking one so you can use this to delay any answer you cant think of straight away.
Cant really think of anything else but if you have any other questions just ask me and il try and answer them if possible
My role was for customer service advisor on the breakdown recovery so I would imagine it to be pretty much similar.
My interviewer on the phone seemed alright to be honest. Never any sort of silence. In fact we pretty much had a convo that didnt involve anything in the interview
Anyways back to the point.
Might change in order as they interviewed me in a pair (was supposed to be in 3's but someone didnt turn up).
At first I thought it would be some group work but they pretty much didnt want us together and did our stuff at different times. I had my test first and this is where you listen to a recording and have to note down details he is telling you and change it on the "database". Thats all that is and lasts for about 10 minutes depending on how fast you do it. Then I had to do the role play which was over the phone but she was sitting pretty much no further than 20 meters away from me so made no difference. You have to sell the holiday and try to include extras such as insurance, first class flights and theme park tickets.
After these 2 things you have a geography test. This is just a map with numbers on and a list of cities and where you think they are. There are a few weird ones on so i would study one well before going (cant remember majority of places)
After this I was taken for a series of questions like why do you want to work for us and plenty of others. That lasted for about 15 minutes. They asked me a couple of hard questions that I managed to answer but had an erm... moment before answering. They offered me a drink but I refused, I would recommend taking one so you can use this to delay any answer you cant think of straight away.
Cant really think of anything else but if you have any other questions just ask me and il try and answer them if possible
Associate
- Joined
- 17 Mar 2011
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- 5
Cool, thanks for that. I know what you mean on the phone I spent about 10 minutes just chatting about things that weren't relevant at all, it was like talking to a mate. The way she described what i'd be doing in the job was exactly what I spent a year doing with rbs
Every company seems to use the selling a holiday roleplay. I'll definitely take the drink ha.
Thanks for the info, Just need a bit of luck and hope it goes alright. I'm useless at interviews to be honest but great at doing this type of job, but it's the interview that counts.
cheers man
Every company seems to use the selling a holiday roleplay. I'll definitely take the drink ha.
Thanks for the info, Just need a bit of luck and hope it goes alright. I'm useless at interviews to be honest but great at doing this type of job, but it's the interview that counts.
cheers man
Associate
Has the op sent follow up emails/letters?
Associate
- Joined
- 17 Mar 2011
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- 5
Nope, It's all done through the website though they don't contact me directly, just an automated email from them
Ive had a few sales jobs and that and that is the first interview I have ever failed
so wasn't just disappointed in not getting the job but also the fact I can no longer say I have 100% success rate at interviewsYeah I have. Sent one on Tuesday but havent received anything back!
Congrats on getting the second job. Sounds like you really had to bend over backwards for that AA one! The interview for my last job was like having a drink with a few friends.
Stumbled in here as I'm currently looking myself. Just been made redundant because I was working for a charity that relied on government funding that has now been pulled. I got a lot of experience from that job, even if the pay wasn't brilliant. Spent the last 6 months managing a national training programme (started there as basic IT support, but being a charity, my role developed significantly) which I thought would be good on my CV, being only 23. I'm struggling like all hell to get anywhere with employers replying to me at all though. Not the best time to be job searching, and to those of you that are, I feel your pain!
Brainstorming business ideas with a friend over the weekend though. Should be fun. We're doing that in the pub, naturally
Stumbled in here as I'm currently looking myself. Just been made redundant because I was working for a charity that relied on government funding that has now been pulled. I got a lot of experience from that job, even if the pay wasn't brilliant. Spent the last 6 months managing a national training programme (started there as basic IT support, but being a charity, my role developed significantly) which I thought would be good on my CV, being only 23. I'm struggling like all hell to get anywhere with employers replying to me at all though. Not the best time to be job searching, and to those of you that are, I feel your pain!
Brainstorming business ideas with a friend over the weekend though. Should be fun. We're doing that in the pub, naturally