Just had 50meg installed, now wifi won't work

philjayj

philjayj

philjayj

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Hello, I'm praying someone here can help.

A Virgin Media engineer has just been to install 50meg. When connected directly to the router, it works great.

The engineer was in a bit of a rush, so he asked if I was OK to setup the wireless myself. Now I have done this a few times in the past and didnt think it would be anything particularly difficult - how wrong I was! (Oh, and I'm using my 'old' N router, not the one that the engineer gave me today).

Once I connect the modem to the router, the router broadcasts fine and allows wireless devices to connect to the network, but I just cant get internet access. Winodws 7 can connect to the router, but reports there is no internet access.

Please help!

Thanks

Phil
 
Do you mean the modem works when directly connected to the PC? If so reboot the modem whilst its connected to the router.
 
Last edited:
Thanks for your suggestions, thats sorted the problem.

But...on my Windows 7 laptop, there is a yellow star/asterisks over the wifi bar thingy that appears in the systray. Any ideas what this means?

Cheers
 
RLBUHT said:
Thanks for your suggestions, thats sorted the problem.

But...on my Windows 7 laptop, there is a yellow star/asterisks over the wifi bar thingy that appears in the systray. Any ideas what this means?

Cheers
Click to expand...

It's not saying "limited connectivity" is it? I used to get a yellow exclamation mark in Vista, but I could still use the net and stuff. I disabled IPv6 from my network device and now it hasn't returned. Maybe a similar thing?

To disabled IPv6 just bring up the properties for your network card and un-tick the box. :)
 
@Firegod, I tried that, but the yellow star/asterisk is still there. I can live with it though, I can still access the net and file shares etc.

But I have come in to another problem, I have been downloading test files all day via Astraweb (using Newsbin Pro) and I have been maxing out the connection. All of a sudden, the download speed in Astraweb has dropped to 5.8Mbps. So I ran a few speed tests and true enough, the maximum reported speed was around 10 meg. Once I connected my laptop directly to the modem, all was well, back up to the full speed.

I am using a Netgear WNR854T (not the one provided by VM) router with firmware version 1.4.09 - could this be the problem?

Any suggestions would be greatly appreciated.
 
You might find you ran headlong into VM's lovely traffic shaping service for a while - i'm not 100% on the T&Cs, but I believe if you download a lot during the evening they just move you down a speed grade or two.

Should go back up during off-peak though.
 
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