Knowledgebase Software

stoofa · 3 Dec 2010 at 10:28

I'm looking at possibly creating a Knowledgebase for our company.
It will contain documents for IT Staff - Configuration instructions, etc.
And also documents for staff - How do I install my printer, How do I map a network drive etc.

I don't however particularly want to spend much on the software for this project

So I'm looking for some advice for some Knowledgebase Software.
To sit on either a Windows or Debian Linux server - am assuming web based is the obvious way to go.

I'd like something quite easy to setup and administer.
Allow us to customise the article page - but have each page following the same template.

Any suggestions?

ruffneck · 3 Dec 2010 at 10:33

we use sharepoint currently, but in the past I have used wikis like 'Moin Moin'

http://www.wikimatrix.org/

Ev0 · 3 Dec 2010 at 11:31

Could use WSS, it's free I believe.

Sp00n · 3 Dec 2010 at 12:04

I use Mediawiki:

http://www.mediawiki.org

Yamahahahahaha · 3 Dec 2010 at 12:40

We use Sharepoint internally.

The WSS 3.0 base package is free, all pages are built from ASP and ASPx making it nice and easy to interface with all manner of other systems.

The paid-for packages of Sharepoint just include templates and a few premade bits, few of which were relevant for us / could easily be duplicated by a good scripter.

We are looking into moving to Sharepoint Server 2010 (Sharepoint Foundation 2010 is the free package) which seems to have lots of additional bits which may prove useful.
http://office.microsoft.com/en-us/sharepoint-foundation-help/what-is-sharepoint-HA010378184.aspx
http://sharepoint.vanglabbeek.nl/index.php/2009/11/02/sharepoint-foundation-2010-whats-in-a-name/

NathanE · 4 Dec 2010 at 08:51

Atlassian Confluence, maybe?

10 user license is almost free.