Koss headphones lifetime warranty?

daz

daz

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It shouldn't be a problem, only issue is that sending them back to the USA will probably cost more than a replacement pair of the KSC75.
 
Soldato
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It shouldn't be a problem, only issue is that sending them back to the USA will probably cost more than a replacement pair of the KSC75.
Postage was around $5 when I ordered them from the USA, so I don't see why it wouldn't cost a similar amount to return them, that's even if they have to be returned!

Has anyone here had any experience with Koss' warranty procedure?
 

daz

daz

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Their customer service is very good by all reports I've heard... give it a try. :)
 
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Contact Hama directly; they take care of Koss repairs:

http://www.hama.co.uk/service/contact/index.hsp

More than likely they won't be bothered where you bought your earphones from. They have always been very helpful on the occasions i have dealt with them.

0845 230 4262 (or 01256 374700 if you're ringing from a mobile with inclusive minutes and don't want to be charged.)
 
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