From the Gigabyte facebook page:
1: The P35K hairline phenomenon on the top chassis edge near the DVD drive (ODD) is due to inadequate packaging of the P35K box. This hairline phenomenon has been assessed and further tests have shown that the new and improved packaging is an effective solution. This solution has been confirmed by the experimental report attached ->
http://goo.gl/OiB5dx . All poorly packaged shipment has been fully recovered, and consumers can rest assured to make a purchase in the near future with the new and improved packaging.
Our commitment to delivering a unique product like the P35K has been overshadowed by this unfortunate incident. We apologize for the inconvenience and the further delay in the availability of the product.
2: Consumers who have purchased the P35K before October 18th, 2013, please note the following:
(1) If you have purchased the P35K, you may return the P35K to your reseller for a new unit with original proof of purchase. This scheme is effective only till 6:00pm December 31, 2013.
(2) If you are satisfied with the current unit and choose not to return/replace, we will provide free maintenance service for a five-year period (beginning from the time you purchased the unit) only for the top chassis near the DVD body of the unit. (intentional damage will not be covered under this warranty). This is our commitment and confidence in our products.
https://www.facebook.com/GIGABYTE.Notebook.Global?ref=stream&hc_location=stream
If these laptops bend inside a carefully paged box, why won't it bend in my laptop bag? I.e. surely Gigabyte need to strengthen the laptop chassis?