Poll: ** LG 27GP950 AVAILABLE TO PRE-ORDER NOW - LIMITED AVAILABILITY **

Do you have any black screen issues?

  • Total voters
    78
  • Poll closed .
Zping said:
Despite what OCUK might try and tell you and irrespective of their policy, they are still responsible under the Consumer Rights Act, not LG.

You can go to the manufacturer if you have a guarantee, but you can also insist that OCUK deal with it, as your statutory consumer rights are against the retailer.

Under the CRA, you can return a faulty item for a refund within 30 days. After 30 days, the retailer has the option of repair, replace or refund.

Also, if you discover a fault in the first 6 months, it's presumed the fault was there when you received the item - i.e. they can't try put the issue on you, unless they can prove it.

TLDR: OCUK are legally obliged to deal with your issue, you don't have to go to LG yourself if you don't want to.
Click to expand...

Aye, in the first year, always go through us.
 
I've opened pre-orders again, we've been given a small allocation which will hopefully land with us at the end of the month.

Then we should get some more in February!

LG 27" 27GP950-B 3840x2160 4K IPS NANO 144Hz 1ms FreeSync/G-Sync Compatible LED Widescreen Gaming Mo @ £799.99 inc VAT https://www.overclockers.co.uk/lg-2...tible-led-widescreen-gaming-mo-mo-162-lg.html



LG 27" 27GP950-B, Display Resolution 3840x2160, Display Size 27", Refresh Rate 144Hz, FreeSync, G-Sync Compatible 1ms Response Time, Contrast Ratio 1000:1, Panel Type NANO IPS, HDR 600 , HDMI 2.1

Only £799.99 inc VAT.

ORDER NOW
 
sly2000 said:
I'm unable to order this from an Ireland address!
Click to expand...

Sorry we have had to restirict many high value items to mainland only as getting the units back if RMA is required is proving extremely fraught. We often just dont get the item back and have to refund anyway.

Also lots of Customers refusing to pay the VAT when the item arrives as per new customs regs. Then we can't get the item back and the customer doesn't have their item.

IMPORTANT INFO:

We've now sold out the first allocation ETA 11/02

We still have units left on the allocation ETA 28/02
 
Unfortunately there's been a delay on the stock due to land with us this week.

That stock is now ETA to LG warehouse 21/02/22

If everything goes smoothly then that could be with us by the end of next week (25/02/22).

I've requested some more info on this allocation and the next one but the guy at LG is off today so if I get any more information tomorrow I'll update here.
 
We currently have 50 units in LG's warehouse allocated to us via our distributor. We are waiting for this to ship to them, us, and then you.

This is the stock which was due to us this week. I'm currently chivying this along and trying to get it to us as fast as possible.

What was due to us the end of Feb (which should cover the remainder of back orders), has been delayed to LG. ETA to them beginning of March.
 
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