My mum's 18 month contract with Talk Talk has reached an end. At the beginning of her contract she paid the line rental up front for a year as there was a discount to be had.
After 12 months she paid for another 12 months again.
Now, 6 months in, her Talk Talk contract is up and I'm shopping around trying to get her the best price. I appreciate most ISP's are now quoting a cost including line rental, however I also know that even when an "all inclusive" price is listed, there is still line rental going on.
If I decide there are significant savings to be made moving her elsewhere, what happens to the remaining 6 months of line rental she has already paid?
Would she expect a refund fro Talk Talk? Or when she moved to another ISP would 6 months of line rental move with her?
Or, as I fear, if she moves ISP does she lose that 6 months?
Thanks.
After 12 months she paid for another 12 months again.
Now, 6 months in, her Talk Talk contract is up and I'm shopping around trying to get her the best price. I appreciate most ISP's are now quoting a cost including line rental, however I also know that even when an "all inclusive" price is listed, there is still line rental going on.
If I decide there are significant savings to be made moving her elsewhere, what happens to the remaining 6 months of line rental she has already paid?
Would she expect a refund fro Talk Talk? Or when she moved to another ISP would 6 months of line rental move with her?
Or, as I fear, if she moves ISP does she lose that 6 months?
Thanks.