It has to be a completed game save, right at the end of the game as far as I know as I ran into the same problem. I had 4 games but they were all either towards the end or just at the beginning of a save game plus.
It wouldn't really work to import without a full save, because your choices in ME1 made a lot of impact on two, in other words, it couldn't be a half finished job.
I completed the game 4 times and didn't have a save file either.
Apparently when you complete the game it records a 'hidden' file that doesn't transfer across if you manually move files from one memory device to another as I did when I upgraded to an Elite.
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