I ordered an item on the net that had been mis-priced at about a third of it's correct price, I was half expecting to receive an e-mail canceling the order and the day after I did, now I would not normally moan about this as it is there right to cancel this order due to the mis-price but it is also my understanding that if they have taken the money as this company did then they have to honour the order is this not the case?
mis-priced items
- Thread starter TONY
- Start date
Soldato
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- 20 Oct 2005
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- 5,946
Depends on small print afaik. They may have stated that they dont have to honour misprices.
Please look at the various other threads on this subject.
Short answer - no, they don't have to sell you the item at the advertised price.
When a price is wrong online there are only two occasions when you are going to get it at the reduced rate.
1. Before they realise what has happened they have dispatched the item out to you - at this point they are not allowed to take further payment from you.
2. They decide to honour the lower price (unlikely).
Short answer - no, they don't have to sell you the item at the advertised price.
When a price is wrong online there are only two occasions when you are going to get it at the reduced rate.
1. Before they realise what has happened they have dispatched the item out to you - at this point they are not allowed to take further payment from you.
2. They decide to honour the lower price (unlikely).
Soldato
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- 13 Jan 2003
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- 3,202
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- Belfast
Are you sure the company have actually taken the money and you bank just hasn't debited it from your available balance?
Soldato
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- 24 Nov 2002
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E&OE. I bet it'll have that somewhere.
