Mobile Contract Annual Renewal - The Cheek!

Soldato
Joined
18 Oct 2002
Posts
10,796
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7th Level of Hell...
Bit of background that most people are probably aware of - Last year, Ofcom decided to ban inflation linked annual price increases and decided that they need to show precise amounts in £ and pennies. Bearing in mind that mobile companies were tagging on 3.9% on top of the inflation figure (might vary dependant on your operator but I am using EE, who is mine)

The companies used December CPI figures as their benchmark to set the increases.

I just had a text message from my operator saying my bill is increasing by £xx.xx amount from 1st March so I thought I would have a quick look, because I'm a cynical ******* :o

If they used the old system (CPI+3.9%) then my bill rises by 7.3% (3.4% Dec CPI + 3.9%)
My bill is actually increasing by 8.7%

It's pennies to me but all adds up for the operators over lots of customers.... Who'd a thunk that companies will take the **** out of their customer's off the back of Ofcom trying to make it fairer :rolleyes:


I'd be interested to hear other people's experiences as they receive their increases and how it compares to what it would have been under the old inflation linked system.
 
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