Motherboard faulty, who should it go back to?

tonyyeb · 4 Jan 2011 at 17:15

Hi all

Bought a motherboard (Asus P5G41-M G41 Socket 775) from an online shop. It appears to be faulty so needs to go back but who should it go back to? It was bought on the 20/10/2010 (roughly 75 days ago).

Thanks

Nodiggidy123 · 4 Jan 2011 at 17:39

retailer imo.

mmj_uk · 4 Jan 2011 at 18:24

Yeah I only normally go to the manufacturer after the first 12 months.

sas30uk · 4 Jan 2011 at 20:43

Defo the retailer especially if you have receipt there should not be any problems with a straight swap or if your lucky a newer model at the same price you paid.

JonJ678 · 5 Jan 2011 at 01:09

Retailer. Best of luck with the rma, I'd be interested in hearing how long it takes to resolve. Hopefully it's a decent enough shop to swap the boards over rather than wait for Asus to send yours back.

tonyyeb · 5 Jan 2011 at 12:58

It's going back to the retailer. They have accepted the rma so see how long it takes.