My PS3 is broken. Need info from people...

Whackeygrunt · 11 Sep 2009 at 13:20

Ok I have a 40 GB Playstation 3 model.

It has stopped reading discs. Any discs. It won't even acknowledge that there is a disc in the drive.

Anyway I've yet to contact Sony properly about it (I emailed them and they gave me a phone number and a case number, can't phone them though till next week when I go home. Currently in my Uni digs).
I think I'm out of warrenty and so was wondeirng about how much does a repair cost? It's only the Blu Ray drive that is buggered. The console does everything else fine.

Also if I do send it off, what's the usual turnaround time? Oh and is it OK if I remove the Hard Drive? I would liek to do this so that I don't run the risk of Sony losing it. It has all my game saves etc on it.

Thanks a lot peeps.

Streeteh · 11 Sep 2009 at 13:23

If it's out of warranty you have a choice of paying £100ish for a repair to Sony or buying a new bluray diode on a popular auction site and fitting it yourself for around £40. Sony have been known to repair units for free even when they're out of warranty though but don't get your hopes up.

They swap the unit on the doorstep and will usually do it within 24 hours of you calling. You'll be without a PS3 for about 5 seconds.

If you have a USB external hard drive formatted as FAT32 you can backup all of your game saves to that in the system menu. When you return your original PS3 you have to have a hard drive in it so you can't keep it, anyways when you put it in a new PS3 it is formatted so it doesn't matter. Basically just back up your saves using the backup utility.

Whackeygrunt · 15 Sep 2009 at 02:24

Would a USB pen drive work?

Oh and what do you mean by "sometimes they will fix for free"? Do i have to cry about consumer rights or something lol?

meghatronic · 15 Sep 2009 at 03:11

What about SOGA? How old is it?

Streeteh · 15 Sep 2009 at 07:46

Whackeygrunt said:
Would a USB pen drive work?

Oh and what do you mean by "sometimes they will fix for free"? Do i have to cry about consumer rights or something lol?

Depends on how much is on your hard drive. Your best bet is to delete all the game data (NOT your savegames), downloaded games, videos, music etc and then try a backup. This will then copy all your savegames and system settings to the USB stick, thus saving space.

Dunno really, some people just get them fixed for free.