My Raptor Broke!!!

tsj

tsj

tsj

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Joined
7 May 2004
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I was unplugging my Raptor and while unplugging it the plastic around the sata connector came off with it!? BTW RAID 0 is running now :D Quite impressed... had Vista installed within about 15minutes!!

Can I RMA this?
 
Ambro said:
About a year ago the same thing happened to me and Western Digital gave me a replacement. :)
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Oh nice... I guess I'll RMA it then :D

Thanks for that reply mate.. nice one :)

Was it just a simple RMA
 
Ambro said:
Yes it was dead easy, they told me that it is a common problem on sata drives and just replaced it with a new hard drive. Thy gave me a special connector for it as well that stops the cable from breaking in the future. :)
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Ah nice one mate.. did you just rma it and send it off? or did you call them and then they did it for you?
 
Ambro said:
I think I phoned them up first and got the RMA from them that way, there system is a bit complicated actually and involves taking your card details for security and you have to post to Germany! ;) But they were helpful over the phone so you shouldn't have any problems with it. :)
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Ah great I'll give them a ring on Monday :)
 
Western digital support is appalling... after submitting two questions its been two weeks I've been waiting for a reply. Not happy with them... EVGA is just as bad.
 
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