Net gear 834 GT locking up?

Gavin

Gavin

Gavin

Soldato
Joined
20 Oct 2002
Posts
3,349
Location
Bromley
My router has been fine for a while but now all of a sudden it keeps locking up requring several reboots.

I cant even access the user interface on the router, to reboot it manually i have to unplug it then plug it back in.

im running

Account Name
Firmware Version V1.02.04


system Up Time 00:06:51
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 13118 15755 0 6643 31854 00:06:17
LAN 10M/100M 25404 24871 0 35488 12295 00:06:49
WLAN 11M/54M 0 0 0 0 0 00:00:00

ADSL Link Downstream Upstream
Connection Speed 9982 kbps 766 kbps
Line Attenuation 34.0 db 17.5 db
Noise Margin 16.3 db 11.5 db
 
Have you flashed to the latest firmware sir?

Yes

It must be your system then sir

But i havnt changed anything and my other router is fine.

It must be your system sir...

Fools
 
Zap said:
just say you've tried it on two computers?

Done a factory reset?
Click to expand...


I havnt actually as i have a lot of ports and settings that i have manually put in.

Surely seeing as i havnt changed anything for yonks it shouldnt need that should it?

I may try that later
 
tolien said:
Isn't getting too warm by any chance?
Click to expand...


Good thought as they do run toasty if placed horizontal but my one is in the clip thing so its sticking up in the air (i) that way......I find that keeps it very cool.

Looks like i may just get a Billion router, these netgear ones are the worst ones netgear have ever produced i dont know how they get away with it.
 
Mine hangs fairly frequently with upnp enabled. Try disabling that if you haven't already. Although that won't explain why it was ok and isn't now ... still, worth a shot.
 
Phemo said:
Mine hangs fairly frequently with upnp enabled. Try disabling that if you haven't already. Although that won't explain why it was ok and isn't now ... still, worth a shot.
Click to expand...


Will that not affect msn webcam?b/voice traffic
 
A lot of people report issues with the 834GT.
It's a shame - I've been using one for about 14 months now and it has been great.
Sure it has very occasionally locked-up and very occasionally rebooted itself for no reason.
However when we are talking about a piece of kit costing £50 - £60 you expect the odd little issue.

The best things I ever did with my 834GT were:

Latest Firmware a must
Sit it on it's end using the supplied feet - they do get warm
Even though I had a laptop with a Netgear wireless card in, I turned the wireless to B&G only - totally turning off their bonding system for 108mbps.
 
stoofa said:
A lot of people report issues with the 834GT.

However when we are talking about a piece of kit costing £50 - £60 you expect the odd little issue.

The best things I ever did with my 834GT were:

Latest Firmware a must
Sit it on it's end using the supplied feet - they do get warm
Even though I had a laptop with a Netgear wireless card in, I turned the wireless to B&G only - totally turning off their bonding system for 108mbps.
Click to expand...


you should not have to put up with a faulty product what ever the price really, so i cant see why you would think this router was any different....

How ever im running the firmware listed in my first post. It is up on its feet......and i dont use wireless
 
Gavin said:
I havnt actually as i have a lot of ports and settings that i have manually put in.

Surely seeing as i havnt changed anything for yonks it shouldnt need that should it?

I may try that later
Click to expand...

Backup your settings (very easy) and try the router on another PC and/or ADSL service.
 
Gavin said:
you should not have to put up with a faulty product what ever the price really, so i cant see why you would think this router was any different....

How ever im running the firmware listed in my first post. It is up on its feet......and i dont use wireless
Click to expand...

No, that's not what I'm saying.
What I'm saying is that any router in the £50 area cannot be expected to be flawless when running 24/7.
If it was then why would I even consider buying something in the soho range of £200 - £250 or something at a more corporate level of £500+?

If my £50 router falls over once a month after being on 24/7 because of a "bug" - let's say the software causes it to reboot then I'm saying you really can't complain at a £50 router.
Sure you could argue that it must be faulty to do that - I'm just disagreeing.

I've been more than happy with the 834GT.
In the 12 months I've been running it (remembering some of those dire early firmware revisions that caused a lot of hassle) I'd say I've averaged one unexpected reboot a month - not one a month, 12 in 12 months.
It's just I find that acceptable for such a relatively cheap piece of hardware.
 
I understand what you're saying but I've not needed to reboot my DG834G - I don't think it's too much to expect a similar level of performance from other NETGEAR products.
 
FunkyT said:
I understand what you're saying but I've not needed to reboot my DG834G - I don't think it's too much to expect a similar level of performance from other NETGEAR products.
Click to expand...

Same here, have had mine running for about 16 months now, and think its been re-booted 4 times. Mine is mounted on its end using those little stands that come with the router, so maybe that helps keep it cool enough. Either way, I cant complain about this particular piece of Netgear kit - but the pci wifi network adapter i bought at the same time as the router was a complete dog. Swapped that for a Belkin one and had no probs at all since. Sometimes I think its the luck of the draw, but it really would be nice to have confidence in the kit when you hand over your hard-earned.
 
Hmm, the underside of mine (although I have it stood up vertically) is quite warm... is that bad...?

I've had to reboot mine countless times now grr
 
I have been having an ongoing issue with my 834gt since my exchange was upgraded to DSLmax, but fingers crossed it seems to have leveled out now.

It would just cut out and not reconnected to the web at about 7pm everyday, nothing to do with heat as I could leave it off for days and it still wouldnt connect.

Has your exchange been upped to dslmax??

I have read other people having problems with this to.
 
i think netgear should recalled these things seeing as there are hundreds of people if not thousands with problems on there forums
 
I agree, but its almost impossible to get anysense from the phone support as english isnt there native language.

think ill just end up selling this on and buying a linksys one.
 
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